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dobly not installing(G9-793)
Inept1
Member Posts: 13 New User
I recently had to do a clean install of windows 10 becasue the creators update completly broke my laptop, After the install I was able to install everything but the dolby audio driver, in the realtek folder, none of the dolby executables will run, they all say something else needs to be installed, the only thing that will run is in the "PCEE4" folder and that is "Dolby Advanced Audio". but that is not bringing back the icon i had on my taskbar or the app that shows up to chose the sound type. how do i get that back.
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daga89
Posts: 27
ok then try to download the realtek audio driver from the very page.......
-before installing the new uninstall all the audio drivers in program files, like dolby audio and realtek audio....
then install the new downloaded driver downloaded from here....
and restart the laptop, once installed check if fixed, if not, try to install the app mentioned before in the (DAX2 app)
that should let you install the dolby audio x2 and the icon in the tray app.
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you have to download the driver for your specific model in the acer page, then in the folder look for the (DAX2) folder, like---
C:\.......drivers predator\Audio_Realtek_6.0.1.7945_W10x64\DAX2\x64
and install the dax2_app_release_x64 file. it will brings back the icon tray and Will bring back the perfection of sound of your laptop.
Hope to help!!
ok then try to download the realtek audio driver from the very page.......
-before installing the new uninstall all the audio drivers in program files, like dolby audio and realtek audio....
then install the new downloaded driver downloaded from here....
http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false#High%20Definition%20Audio%20Codecs
and restart the laptop, once installed check if fixed, if not, try to install the app mentioned before in the (DAX2 app)
that should let you install the dolby audio x2 and the icon in the tray app.
excelent i have the G9-793 Model and have the same issue when upgrading the w10 home to w10 Pro
It worked, i got the taskbar icon back and my good sound. Just in FYI the link you provided, when you click on "i accept the above" then "Ok" it just reloads the page you just clicked "i accept the above" and "Ok" on. but i was able to find it on the page myself.
Thanks for your help!
I am very happy that I could help you, just check that when you turn the laptop on and off, the dolby audio starts as off, if that is the case my solution was to create a macros to the application run, windows, then to run I have The exact path to start the app and wait 1200ms and press tab 2 times and press enter that activates the dolby in a single click on the macros of the laptop and I do not have to go to the application open it and turn it on. If you start the laptop with the dolby on, it is perfect if not with that macros activate it automatically. Another thing in some games the dolby is disabled if it is your case let me know and tell you what to do to solve it, the games that disabled me to my dolby for example are the COD infinite warfare, battlefield 1 is the problem of the microphone driver.
i can't install dobly audio intaller on DAX2 folder.
Can anyone help?what should i do?