Wifi much slower on my 2 ACER laptops than on iphone
Answers
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You should probably have a modem, which is connected in the adsl line or in the fiber optic cable and a router that transmits the signal to the devices! Have you tried resetting the main modem?
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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egydiocoelho Trailblazer
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I live in an apartment block so would I have to contact my internet provider regarding the modem? I only have the router in my apartment. They have done some resets (not sure to what as they did it remotely) but it made no difference. They then claimed the problem was either with my laptops or my router.0
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I found a patch that improves the performance of the wireless network in the VN7-591G model, see: https://global-download.acer.com/GDFiles/Patch/Patch/Patch_Acer_20150204_W81x64W10x86W10x64_A.zip?acerid=635620829734550673&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE VN7-591G&OS=ALL&LC=pt&BC=ACER&SC=PA_3
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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Thanks Egydiocoelho,
Could you let me know what I do with this?0 -
Maryeden,
Could you try rolling back the driver for the wireless port?
1) Press Windows key and X
2) left click Device Manager
3) left click network adapters
4) right click on your wireless port device
5) left click driver tab
6) left click rollback driver
After completing this, try the speed test again before Windows updates the driver.
Al0 -
Hi, I tried this but the rollback driver button was not clickable.0
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Do you know someone who might have a usb wifi adapter like
https://smile.amazon.com/TP-Link-Archer-T2U-11AC-Adapter/dp/B00K11UIV4/ref=sr_1_3?crid=2O4M6Q7H2WNQ7&keywords=usb+ac+wifi+adapter&qid=1559818856&s=gateway&sprefix=usb+ac,aps,129&sr=8-3
We need to eliminate the Intel hardware & driver by using something else for the WIFI connection. You can use one of any speed.0 -
@Maryeden Just run the file I sent you! Have you tried it?Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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I don't know how to do it. I've tried googling but can't find the info. Can you tell me how to run it please?
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Yes my friend:
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!0 -
Thank you egydiocoelho, I have run the file but still no difference to the wifi. I have tested it on different channels (auto, 1, 6 amd 11) but I am getting no more than 20mbps on any of the channels.0
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Maryeden,
Check your wireless port settings vs. mine on my ES15
1) Press Windows Key + R keys then type ncpa.cpl then left click OK2) Right click on your WIFI port3) Left click properties4) Left click configure5) Left click advanced tab and you'll see the following options. Set yours the same as mine:Intel Dual Band Wireless AC 3168 Properties802.11a/b/g Wireless Mode6. Dual Band 802.11a/b/g802.11n/ac802.11acARP offload for WoWLANEnabledChannel width for 2.4ghzAutoChannel Width for 5GHZAutoFat Channel IntolerantDisabledGTK rekeying for WoWLANEnabledMIMO Power Save ModeAuto SMPSMixed Mode ProtectionRTS/CTS EnabledNS offload for WoWLANEnabledPacket CoalescingEnabledPreferred Band1. No PreferenceRoaming Aggressiveness3. MediumSleep on WoWLAN DisconnectDisabledThroughput BoosterDisabledTransmit Power5. HighestU-APSD supportDisabledWake on Magic PacketEnabledWake on Pattern MatchEnabled0 -
I did as you asked, however only have the following options which I have reset as below:
DO PacketCoalescing: Changed from disable to enable
Dynamic MIMO power save: It only gives the options of enable or disable, at present it is set to disable
Network Address: Currently set to 'Not present'
Preferred band: Already on 'No preference'
Roaming Aggressiveness: Already on 'Medium"
Wireless Mode: I tried changing it from 12-11a/b/g/n/ac to 06-11a (as it doesn't have 6. Dual Band 802.11a/b/g) however I lost my wifi on this so have put it back to 12-11a/b/g/n/ac to 06-11a
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Have you tried resetting the router? What is the exact model and firmware version? You should find this information, under the router!Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!0 -
Hi, here are the details of the router:
Model: TL-WR940N(US) Ver 6.1
S/N: 2191322000930
Firmware version: 3.18.1 Build 171030 Rel.43957n (this seems to be the latest one)
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Can you tell the models of the wireless network cards that appear in the device manager? Does this problem occur with other routers?Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!0 -
Hi, did you mean the wireless network adaptor? This is the one I have:
Qualcomm Atheros QCA61x4 Wireless Network Adaptor
My previous router could not take 80mbps so I had to buy the one I currently have 2 weeks ago. I have no other router to try it with.
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OK! Do both notebooks have the same wireless network adapter?
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!0 -
Sorry!
VN7-571G-70VGW has Qualcomm Atheros QCA61x4 Wireless Network Adaptor
E5-531G-P4A4 has Qualcomm Atheros AR956x Wireless Network Adaptor
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Is the preferred band at 2.4ghz or 5ghz on notebooks?
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!0