my ACER doesn't startup and the repair/diagnostic tool doesn't fix it. I have tried to boot from USB but doesn't work either.
I checked in into Support page but S/N and or SNID are not recognized it as a valid SN / SNID.
The laptop worked perfectly until today and was bought on September 30,2018, so according to the 12 months - it is still in warranty.
Can you help me to file the claim, please.