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FAQ & Answers
Predator and Nitro products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.
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Regarding the laptop getting restarted please try the below step:
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What display driver are you currently using?
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May i have the model number of your laptop?
The graphics driver must be from NVIDIA. So could you roll back the driver to a little older version and check pls.
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Do you want me to install the one from the website and then try it without updating?
-Model number
-Part number(not required, but helpful)
-CPU
-GPU
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Thermal paste dries out about 1.5 years after usage (Especially on gaming hardware that gets hotter then normal machines)
I opened my G9-793 and had to repaste after 1.5 years cause paste was dry making it overheat.
-Model number
-Part number(not required, but helpful)
-CPU
-GPU
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For the black screen I havent actually, I always install the latest updates. But someone told me to do a battery reset and so far it didnt happen, so if it happens again I will try installing some older drivers
https://www.userbenchmark.com/UserRun/11532543
UserBenchmarks: Game 43%, Desk 61%, Work 40%
CPU: Intel Core i5-7300HQ - 63.5%
GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
MBD: Acer Predator G3-572
I'm not an Acer employee. (just here to help in the best way i can)
If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks
If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:
Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
https://www.facebook.com/groups/1969145569968592/
https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
Acer support:
https://www.acer.com/ac/en/US/content/service-contact
http://www.acer.com/worldwide/support/
Hey so today I tried doing a few things including undervolting and runnning bunch of tests.
Conclusion, I think the problem is the gpu but I dont know if the gpu is gone bad or is it overheating.
SO I was playing fifa 18 and after just like 3-5 minutes of gaming I am seeing drops in frames to about 30-35 fps. On league of legends which I play extensively after a while of gaming I get around 50-60 fps. Both at max settings.
Can someone assist me different ways I can check for the gpu health? Or new paste is needed?
https://www.userbenchmark.com/UserRun/11532543
UserBenchmarks: Game 43%, Desk 61%, Work 40%
CPU: Intel Core i5-7300HQ - 63.5%
GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
MBD: Acer Predator G3-572
I'm not an Acer employee. (just here to help in the best way i can)
If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks
If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:
Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
https://www.facebook.com/groups/1969145569968592/
https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
Acer support:
https://www.acer.com/ac/en/US/content/service-contact
http://www.acer.com/worldwide/support/