CRISIS Key Conbination for A314-31.

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Answers

  • MichelOlvera
    MichelOlvera Member Posts: 38 Die Hard WiFi Icon
    edited September 2018
    @egydiocoelho Thanks for the email, try it but it does not work, I do all the steps correctly and it does not work, as can be seen in the video when I precede FN + ESC the power LED does not stay flashing and I think it will not be possible for me to repair it. But really thank you for all your help.

    @JackE I'm sorry for all the misunderstanding. This is what happened:
    1.- Black screen
    2.- I spoke to the Acer Call Center and they said that they were not responsible for bad BIOS updates, they told me to go to the Authorized Repair Center.
    3.- In the Authorized Repair Center a man (the only one apparently because the place was empty) told me that the warranty did not cover anything related to the bios, but that they could repair it for 50 dollars.
    4.- I went to the community because they have helped me before and I have also commented some issues trying to help.
    5.- I lost hope, I will save money.

    Thanks for everything to both of you.
  • Unfortunately the bootblock area was also corrupted! However you can check if the picture still appears by connecting the notebook to an external monitor! Look this!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • You can take the notebook to someone who rewrites the bios of the notebook using a device called eeprom!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • I saw an error in your video! In the video you first connected the notebook to electric power and then pressed fn + esc!
    The process should be done as follows: turn off the notebook; plug the pendrive; press fn + esc and then you should connect the notebook to the electric power and with the fn + esc still pressed, press the power button!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    @MichelOlvera >>>I'm sorry for all the misunderstanding. This is what happened>>>2.- I spoke to the Acer Call Center and they said that they were not responsible for bad BIOS updates, they told me to go to the Authorized Repair Center.>>>

    No misunderstanding. Unless the ACER Call Center can prove in writing that a failed BIOS update recommended by ACER  is NOT covered in the ACER warranty, then the repair should be covered by the warranty. Jack E/NJ

    Jack E/NJ

  • MichelOlvera
    MichelOlvera Member Posts: 38 Die Hard WiFi Icon
    I saw an error in your video! In the video you first connected the notebook to electric power and then pressed fn + esc!
    The process should be done as follows: turn off the notebook; plug the pendrive; press fn + esc and then you should connect the notebook to the electric power and with the fn + esc still pressed, press the power button!
    I did it already, it happens the same as in the video, until I try to follow the procedure without main battery, then without main battery and without CMOS battery, try everything and it does not work. Thanks :) I'll go with someone who flashes the BIOS or I'll buy the device on my own, when I get it back I'll let you know right here. Maybe I'll program a microcontroller for SPI communication and see if I can write it.
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Hi MichelOlvera,

    Please check your PM for more information.

    Thanks,
    Acer-Manny