CRISIS Key Conbination for A314-31.

MichelOlvera
MichelOlvera Member Posts: 38 Die Hard WiFi Icon
edited August 2023 in 2018 Archives
I tried Fn+B, Fn+Esc, Fn+R, Fn+F, Win+B, Win+Esc, Win+R, Win+F with no result, help!!
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Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Do you have a black screen after trying to install a BIOS update? Jack E/NJ

    Jack E/NJ

  • As the illustrious colleague @JackE asked: You tried to update the bios and now your notebook turned a brick?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • MichelOlvera
    MichelOlvera Member Posts: 38 Die Hard WiFi Icon
    JackE said:
    Do you have a black screen after trying to install a BIOS update? Jack E/NJ
    As the illustrious colleague @JackE asked: You tried to update the bios and now your notebook turned a brick?

    Exactly that happened! :(
  • MichelOlvera
    MichelOlvera Member Posts: 38 Die Hard WiFi Icon
    It was downgrade actually.
  • MichelOlvera
    MichelOlvera Member Posts: 38 Die Hard WiFi Icon
    edited September 2018
    I went to a store where they have the same laptop, turn off and press FN + ESC and start in recovery mode, so I reached the conclusion that after the downgrade also died the recovery mode, any ideas?

    I think if I could reboot the CMOS with the jumper pins, it would work, but I do not know what those pins are on my board.


  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Remove back cover and battery to find CMOS coin battery. Remove battery. Short CMOS battery terminals on mainboard for about minute to try to discharge BIOS chip to default state. Jack E/NJ

    Jack E/NJ

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    edited October 2018
    This is the battery! Dear @JackE, can you indicate the location of the terminals to reset the bios?

    [Post edited to remove inappropriate or personal content -Acer-Manny]


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Do you hear the cooler spin hard on your notebook by pressing the fn + esc keys? If so, then it means it enters an area called bootblock! This area allows bios recovery if an update has been unsuccessful or when the bios for some reason has been corrupted! However you need to know the correct name of the bios to start the procedure! The service guide does not provide this name, but I will ask the @Acer-Manny!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • MichelOlvera
    MichelOlvera Member Posts: 38 Die Hard WiFi Icon
    JackE said:
    Remove back cover and battery to find CMOS coin battery. Remove battery. Short CMOS battery terminals on mainboard for about minute to try to discharge BIOS chip to default state. Jack E/NJ
    It is already done, my problem persists sadly, I think I have ruined it, but I will not give up so easily!
  • MichelOlvera
    MichelOlvera Member Posts: 38 Die Hard WiFi Icon
    Do you hear the cooler spin hard on your notebook by pressing the fn + esc keys? If so, then it means it enters an area called bootblock! This area allows bios recovery if an update has been unsuccessful or when the bios for some reason has been corrupted! However you need to know the correct name of the bios to start the procedure! The service guide does not provide this name, but I will ask the @Acer-Manny!
    Yes, I hear it, also the power button flashes a couple of times, then both the fan and the power LED turn off and on one last time and stay on without changing.
    The USB does not show signs of activity during this entire process.

    If you could send me that manual, it would help me a lot!

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    edited October 2018
    It does not show signs of activity because it must be configured incorrectly! It is necessary to know the correct name of the bios so that it starts in bootblock! Most service guides provide this name "secret"! However, the service guide for this template does not provide this name! So I added you in the conversation with @ Acer-Manny to see if they give an answer! If you know the name of this file, let me know!

    I'm almost sure that the name the name is XXXXXX! However you should program the pendrive with these commands:

    Then download winrar and extract the bios file;

    You will see an isflash.bin file and rename it to the BIOS.fd and copy to the pendrive only this file!

    [Post edited to remove inappropriate or personal content -Acer-Manny]

    Then do the procedure with fn + esc!
    Do it at your own risk, because, as I told you, I do not know if that's the correct name!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    @MichelOlvera  (1) What was the filename of the update EXE file that bricked the machine from inside Windows? (2) What filename did you try to put on the USB stick using the FN+ESC method? If it was the EXE file it probably won't work even if renamed with an FD extension. Jack E/NJ

    Jack E/NJ

  • MichelOlvera
    MichelOlvera Member Posts: 38 Die Hard WiFi Icon
    JackE said:
    @MichelOlvera  (1) What was the filename of the update EXE file that bricked the machine from inside Windows? (2) What filename did you try to put on the USB stick using the FN+ESC method? If it was the EXE file it probably won't work even if renamed with an FD extension. Jack E/NJ
    2: isflash.bin renamed to Z8Px64.fd, Z8P.fd, BIOS.fd

    I followed the instructions of @egydiocoelho without results, I will try to upload a video of the laptop in a couple of hours so that everyone can see the problem.
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Try renaming the isflash.bin to Z8P_112.FD or Z8P-112.FD. Jack E/NJ

    Jack E/NJ

  • Can you tell us where you found this name @JackE?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    From the version number EXE that he used v112 to try to go back to. Jack E/NJ

    Jack E/NJ

  • Dear @JackE! Do you know of a program like phoenixtool that reads the bios name with the .bin extension?
    This phoenixtool reads the correct bios name .fd!
    See the example of my notebook bios:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • MichelOlvera
    MichelOlvera Member Posts: 38 Die Hard WiFi Icon
    edited September 2018
    Dear @JackE! Do you know of a program like phoenixtool that reads the bios name with the .bin extension?
    This phoenixtool reads the correct bios name .fd!
    See the example of my notebook bios:

    I already use phoenix and the .bin file does not return any probable names. Try it if you can, maybe I did something wrong.
    https://youtu.be/hK-rJa7TZxA
    In this video, I show how to press FN + ESC, the power LED flashes a couple of times and then stays on.
    https://youtu.be/qzkbqDjfbho
    In this other video, the same process is observed in an E5-575 laptop, it works perfectly, maybe it is not seen clearly but the USB memory (despite not having any file, because which was just as proof) has an LED and blinks, On the A314-31 the memory never flashes.
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    I don't know. With Insyde FN+ESC method, I've often found that the bin, rom or wph extension filename extracted into the DOS subdirectory--- if it exists --- can be renamed to the same filename as the EXE file extracted into the Windows subdirectory. The problem lately is that the DOS subdirectory doesn't seem to exist much any more on the ACER downloads, only the ZP8_112.EXE extracts. No bin, rom, wph, fd or any other file seems to extract. Jack E/NJ

    Jack E/NJ

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    edited October 2018
    you can try this:
    a) with pendrive converted to mbr and formatted in fat32, copy only the file XXXXXXX to the pendrive!
    b) turn off the notebook; turn the notebook and find a hole with the symbol of a battery next to it; press this hole for five seconds and leave the notebook off for five minutes;

    c) plug in the pendrive and plug the notebook into the power supply without pressing fn + esc! See if the pendrive is read!
    Then do the same procedure by pressing fn + esc!
    See also: 

    [Post edited to remove inappropriate or personal content -Acer-Manny]


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)