Issues with Hibernation and Sleep.
Answers
-
What is the model of your intel and nvidia video card and the version of the installed drivers? Hit a picture of the device manager to see if there are any troublesome drivers!When you set the button to suspend or hibernate, does it work?Have you tried setting it up here?Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!0 -
egydiocoelho said:What is the model of your intel and nvidia video card and the version of the installed drivers? Hit a picture of the device manager to see if there are any troublesome drivers!When you set the button to suspend or hibernate, does it work?Have you tried setting it up here?
I've attached the list of the installed (and up-to-date) drivers generated by Driver Booster (had to attach it or else the body of this message was getting too big).I tried changing the power button action to Sleep and Hibernate as you said, it didn't work too.
Yes, I am trying to set it up from there since the start.
This is the screenshot from Device Manager (open the image in new tab/window and zoom into 100% if too small):0 -
Uninstall and delete previous versions from the device manager before installing the latest version
There is a more current version of the nvidia video card at this link: https://us.download.nvidia.com/Windows/398.82/398.82-notebook-win10-64bit-international-whql.exeThere is a more current version of the intel video card in this link: https://downloadmirror.intel.com/27894/a08/win64_24.20.100.6229.zipOi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!0 -
Sorry. If you have any concerns at all that this might be a hardware rather than a driver or WinUpdate issue, the only way to rule it in/out hardware is by a coldboot factory re-set outside of Windows, disconnected from the internet. However, if it were mine, I'd probably leave well enough alone because it doesn't yet rise above the level of an annoying behavior that will likely resolve itself with future Win10 or ACER driver updates. Jack E/NJ
Jack E/NJ
0 -
egydiocoelho said:Uninstall and delete previous versions from the device manager before installing the latest version
There is a more current version of the nvidia video card at this link: https://us.download.nvidia.com/Windows/398.82/398.82-notebook-win10-64bit-international-whql.exeThere is a more current version of the intel video card in this link: https://downloadmirror.intel.com/27894/a08/win64_24.20.100.6229.zip0 -
Well, I noticed the Fn + F6 shortcut now which turns the display off. It'd have been better if the power button could have worked, but, maybe, Fn + F6 will do the trick for me. And yeah, as @JackE said, it's not much of an annoying behaviour especially now that I've found an alternative.0
-
Dear @JackE! Let me ask you a question!Why are you against downloading a more current generic driver downloaded direct from the manufacturer of the nvidia or intel board? If there is a driver update, why not download it?I know the drivers and operating system provided by Acer is optimized for that model and that the notebook is tested with that version of windows and drivers!I even agree with you when you say that the operating system and drivers are optimized by the manufacturer! However when you install windows using an iso from Microsoft (which does not contain bloatwares), your computer's performance is usually higher! Regarding the drivers, why not upgrade to the latest version? Since it is the manufacturer of the chipset itself who designs the drivers! Even Acer picks up a generic driver and optimizes the driver!
I also know that a more current driver can suffer with incompatibilities mainly with the 1803 version of windows 10 so as an older driver also suffers with incompatibilities with the new version of windows! In this case, the user should stop downloading a more current and generic driver just because it was not optimized by Acer?Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!0 -
Did not the fn + f6 keys work previously?Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!0 -
egydiocoelho said:Did not the fn + f6 keys work previously?0
-
Make sure that setting the sleep button to turn off the video works (I think it's fn + f4)! Another question was the power button was programmed to turn off the video on both the battery and AC adapter?Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!0 -
egydiocoelho said:Make sure that setting the sleep button to turn off the video works (I think it's fn + f4)! Another question was the power button was programmed to turn off the video on both the battery and AC adapter?
Yes. Power button was programmed to turn the display off on both, power and battery.0 -
Try this: press windows + r and type msconfig; click normal startup and restart and test the power button:Then check that the button works by the safe mode:Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!0 -
egydiocoelho said:Try this: press windows + r and type msconfig; click normal startup and restart and test the power button:Then check that the button works by the safe mode:0
-
Let me clarify my earlier post. At this point, this particular issue seems more annoying than disabling. Due to changes in its behavior since the start of this thread, strongly suggest it will likely resolve itself with future updates. Thus if it were mine, I wouldn't go beyond those things already tried due to the risk of creating other more annoying or potentially disabling issues. Jack E/NJ
Jack E/NJ
1 -
JackE said:Let me clarify my earlier post. At this point, this particular issue seems more annoying than disabling. Due to changes in its behavior since the start of this thread, strongly suggest it will likely resolve itself with future updates. Thus if it were mine, I wouldn't go beyond those things already tried due to the risk of creating other more annoying or potentially disabling issues. Jack E/NJ
Thanks all a lot for help!0 -
I'll need to comment here again. Today, I tried putting the laptop in sleep mode thinking it works now.. Laptop was in sleep for like 10-15mins. maybe. The problem started again. My laptop behaved as if there wa sno Wi-Fi card in it. I had to restart it.0
-
What is the language of your keyboard?Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!0 -
egydiocoelho said:What is the language of your keyboard?0
-
Do you know the partnumber of your current keyboard? Because there are two international US keyboards!
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho Trailblazer
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!0 -
egydiocoelho said:Do you know the partnumber of your current keyboard? Because there are two international US keyboards!
0