Issues with Hibernation and Sleep.

13

Answers

  • Forget what I said above! Try turning off the wifi device shutdown option and check if hibernate continues with the same problem!

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                                                     egydiocoelho Trailblazer
     
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  • Hrishikesh
    Hrishikesh Member Posts: 38 Troubleshooter
    @egydiocoelho

    Sorry for the delayed response. I was just testing that solution. I put the laptop in sleep for like 30 mins. (but it was connected to power source) and it seems to work. Wi-Fi didn't get disabled. Will try soon on power disconnected state too.
  • Now see if, by turning off wifi and keyboard power saving in device management, the power button works properly when you program it to turn off video, suspend, or hibernate!
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                                                     egydiocoelho Trailblazer
     
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  • Hrishikesh
    Hrishikesh Member Posts: 38 Troubleshooter
    Now see if, by turning off wifi and keyboard power saving in device management, the power button works properly when you program it to turn off video, suspend, or hibernate!
    Will test hibernation soon. Disabled device turning off to save power for all the available devices. Power button still not working.
  • I'm sure that over time the button problem will be solved with updates of windows and drivers!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • Hrishikesh
    Hrishikesh Member Posts: 38 Troubleshooter
    I'm sure that over time the button problem will be solved with updates of windows and drivers!
    I hope so. Thanks for the help!
  • Hrishikesh
    Hrishikesh Member Posts: 38 Troubleshooter
    edited August 2018
    I'm sure that over time the button problem will be solved with updates of windows and drivers!
    Hibernate still doesn't work. This is how it stays forever when I try to boot it after I have hibernated it. Even those dots don't move. This time it was hibernated for like 2 hrs. I have to press the power button for a few seconds to force power it off. Then, boot it normally. But, this normal boot takes too long than the real normal boot which takes like 10 seconds.
  • Have you already updated windows and drivers like I said in the previous topics? This can be solved by updating the notebook drivers! Check with the driverbooster or driverpacker if there is any more recent driver update! When upgrading drivers, uninstall these programs!
    Then check to see if the problem persists and then try to do a disk cleanup as an administrator by selecting all items!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Hrishikesh
    Hrishikesh Member Posts: 38 Troubleshooter
    Have you already updated windows and drivers like I said in the previous topics? This can be solved by updating the notebook drivers! Check with the driverbooster or driverpacker if there is any more recent driver update! When upgrading drivers, uninstall these programs!
    Then check to see if the problem persists and then try to do a disk cleanup as an administrator by selecting all items!

    Drivers are latest as reported by these applications. Cleaning didn't help too.
  • With regard to hibernation locking the notebook, this is because quick boot is enabled! Make sure this solves the problem and post the result!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Hrishikesh
    Hrishikesh Member Posts: 38 Troubleshooter
    With regard to hibernation locking the notebook, this is because quick boot is enabled! Make sure this solves the problem and post the result!
    I have disabled it about 3 days before. Still the last test about the one I have told here has failed.
  • Try this: go to cmd as administrator and type powercfg -h off to turn off quick boot and reboot! Then type powercfg -h on to enable it again and see if the problem persists!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Hrishikesh
    Hrishikesh Member Posts: 38 Troubleshooter
    edited August 2018
    Try this: go to cmd as administrator and type powercfg -h off to turn off quick boot and reboot! Then type powercfg -h on to enable it again and see if the problem persists!


    powercfg -h gives error Invalid Parameters -- try "/?" for help.
  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    While the perseverance in trying to resolve this annoying issue is admirable, it may be fast-approaching a point where a factory re-set might be needed to repair collateral corruption of system files that is more annoying or disabling. While It seems to be an issue that a future update will probably fix, if there's still a conern that it may be due to a hardware failure, then I suggest doing a factory reset or a least a system refresh while disconnected from the internet to rule this possiblity in or out. Jack E/NJ

    Jack E/NJ

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    Answer ✓
    The correct command is powercfg -h off and powercfg -h on!
    If that does not solve, try the solution suggested by @JackE! To do a factory reset, press f2 when turning on the notebook and turn on the d2drecovery function! Then press f10 to save on exit and immediately press alt + f10 to enter the recovery partition and the part where the wifi password is requested, do not enter the password or disable the wifi so that windows does not download the updates again and you you can verify that hibernation will work correctly! However it is possible that the next update of windows, which will not be delayed to be released, correct this problem!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Hrishikesh
    Hrishikesh Member Posts: 38 Troubleshooter
    Firstly, sorry for the delayed response. Actually, I had almost given up on it. But, the issue seems to be fixed. I don't know because of what, though. I have got a WIndows update, so, maybe because of that, or maybe because I tried the powercfg -h thing. I ran two tests: hibernated for 15 mins. and then 30mins. Both times, the laptop turned on fine. I was on battery power both the time. I'll be trying a bit longer duration and charger power soon, just to be sure.
  • Test now using the power adapter!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Hrishikesh
    Hrishikesh Member Posts: 38 Troubleshooter
    Yes! It's working! Thanks a lot!!!!
  • And the power button, do you still have problems shutting down, hibernating or suspending?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Hrishikesh
    Hrishikesh Member Posts: 38 Troubleshooter
    And the power button, do you still have problems shutting down, hibernating or suspending?
    Yes. My friend has got a last year's Acer Predator. The power button doesn't work on his laptop too.