Acer Aspire E5-575-52JF m.2 nvme support

slnacer · October 2017

Laptop Model - Aspire E5-575-50RM
CPU - intel i5-7200U (7th gen )
PCI Tree in laptop motherboard:
-[0000:00]-+-00.0
+-02.0
+-14.0
+-14.2
+-15.0
+-16.0
+-17.0
+-1d.0-[01]--
+-1d.2-[02]----00.0
+-1d.3-[03]--+-00.0
| \-00.1
+-1f.0
+-1f.2
+-1f.3
\-1f.4

PCI port 9 details below :
00:1d.0 PCI bridge: Intel Corporation Device 9d18 (rev f1) (prog-if 00 [Normal decode])
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 122
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
I/O behind bridge: 00005000-00005fff
Memory behind bridge: 90100000-902fffff
Prefetchable memory behind bridge: 0000000090300000-00000000904fffff
Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
Capabilities: [40] Express (v2) Root Port (Slot+), MSI 00
DevCap: MaxPayload 256 bytes, PhantFunc 0
ExtTag- RBE+
DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
MaxPayload 128 bytes, MaxReadReq 128 bytes
DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
LnkCap: Port #9, Speed 8GT/s, Width x2, ASPM L0s L1, Exit Latency L0s unlimited, L1 <4us
ClockPM- Surprise- LLActRep+ BwNot+ ASPMOptComp+
LnkCtl: ASPM L1 Enabled; RCB 64 bytes Disabled- CommClk-
ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
LnkSta: Speed 2.5GT/s, Width x0, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-

slnacer · October 2017

Cont.
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 122
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
I/O behind bridge: 00005000-00005fff
Memory behind bridge: 90100000-902fffff
Prefetchable memory behind bridge: 0000000090300000-00000000904fffff
Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
Capabilities: [40] Express (v2) Root Port (Slot+), MSI 00
DevCap: MaxPayload 256 bytes, PhantFunc 0
ExtTag- RBE+
DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
MaxPayload 128 bytes, MaxReadReq 128 bytes
DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
LnkCap: Port #9, Speed 8GT/s, Width x2, ASPM L0s L1, Exit Latency L0s unlimited, L1 <4us
ClockPM- Surprise- LLActRep+ BwNot+ ASPMOptComp+
LnkCtl: ASPM L1 Enabled; RCB 64 bytes Disabled- CommClk-
ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
LnkSta: Speed 2.5GT/s, Width x0, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug+ Surprise+
Slot #0, PowerLimit 0.000W; Interlock- NoCompl+
SltCtl: Enable: AttnBtn- PwrFlt- MRL- PresDet+ CmdCplt- HPIrq+ LinkChg+
Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock-
SltSta: Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet- Interlock-
Changed: MRL- PresDet- LinkState-
RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna+ CRSVisible-
RootCap: CRSVisible-
RootSta: PME ReqID 0000, PMEStatus- PMEPending-
DevCap2: Completion Timeout: Range ABC, TimeoutDis+, LTR+, OBFF Via WAKE# ARIFwd+
DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR+, OBFF Disabled ARIFwd-
LnkCtl2: Target Link Speed: 8GT/s, EnterCompliance- SpeedDis-
Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
Compliance De-emphasis: -6dB
LnkSta2: Current De-emphasis Level: -3.5dB, EqualizationComplete-, EqualizationPhase1-
EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-
Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
Address: fee00218 Data: 0000
Capabilities: [90] Subsystem: Acer Incorporated [ALI] Device 115f
Capabilities: [a0] Power Management version 3
Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)

So CPU installed is intel i5-7th gen and above are the full verbose details of PCI bridge device with port#9 .

slnacer · October 2017

Contd.
Latency: 0, Cache Line Size: 64 bytes
.....
Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
Capabilities: [40] Express (v2) Root Port (Slot+), MSI 00
DevCap: MaxPayload 256 bytes, PhantFunc 0
ExtTag- RBE+
DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
MaxPayload 128 bytes, MaxReadReq 128 bytes
DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
LnkCap: Port #9, Speed 8GT/s, Width x2, ASPM L0s L1, Exit Latency L0s unlimited, L1 <4us
ClockPM- Surprise- LLActRep+ BwNot+ ASPMOptComp+
LnkCtl: ASPM L1 Enabled; RCB 64 bytes Disabled- CommClk-
ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
LnkSta: Speed 2.5GT/s, Width x0, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
....

slnacer · October 2017

Contd.
Capabilities: [40] Express (v2) Root Port (Slot+), MSI 00
......
LnkCap: Port #9, Speed 8GT/s, Width x2, ASPM L0s L1, Exit Latency L0s unlimited, L1 <4us
ClockPM- Surprise- LLActRep+ BwNot+ ASPMOptComp+
LnkCtl: ASPM L1 Enabled; RCB 64 bytes Disabled- CommClk-
ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
LnkSta: Speed 2.5GT/s, Width x0, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug+ Surprise+
Slot #0, PowerLimit 0.000W; Interlock- NoCompl+
...

brummyfan2 · October 2017

Hi,
I couldn't find anything relating to NVMe/PCIe in your posts above, so it's better to wait for an answer from someone familiar with Linux systems.

slnacer · October 2017

Thanks brummyfan2 for your replies.
Please can you tell me what you look for in the output so as to tell if my Aspire E5-575-50RM running intel i5-7200U with its motherboard supports pci bridge devices capable of a PCIe with nvme based SSD slot.
I see link width is x2 (not x4 ideally as advertised by SSD vendors ) and max speed is 8GT/s per lane in my above outputs. But apart from that what other keywords you are looking at.
I think i cannot get any other detailed PCI devices details other than "lspci -vv" for my linux distro.
if you be specific it helps me rather than waiting for linux expert.
thanks in advance.

brummyfan2 · October 2017

slnacer said:

Thanks brummyfan2 for your replies.
Please can you tell me what you look for in the output so as to tell if my Aspire E5-575-50RM running intel i5-7200U with its motherboard supports pci bridge devices capable of a PCIe with nvme based SSD slot.
I see link width is x2 (not x4 ideally as advertised by SSD vendors ) and max speed is 8GT/s per lane in my above outputs. But apart from that what other keywords you are looking at.
I think i cannot get any other detailed PCI devices details other than "lspci -vv" for my linux distro.
if you be specific it helps me rather than waiting for linux expert.
thanks in advance.

Hi,
OK, let us try something else, as your CPU supports NVMe SSD, most probably you can install successfully but I want to make sure to be on the safe side, remove the memory modules and look for your motherboard number, it starts with "DAZAA....and ends with REV: D or E and post here.
EDIT: Also use the NVMe command lines to find out whether it reports about the driver.
https://www.percona.com/blog/2017/02/09/using-nvme-command-line-tools-to-check-nvme-flash-health/
https://wiki.archlinux.org/index.php/Solid_State_Drives/NVMe

slnacer · November 2017

Sorry for delay. Thx for your links
I am yet to hear from my local Acer service if i can open without getting my warranty void as it is a new laptop just 10+ days.
But anyway i got some more details on my laptop:
Laptop model : Aspire E5-575 (E5-575-50RM to be precise)
Model No: N16Q2
CPU is intel i5-7th gen (i5-7200U) as told earlier supports PCIe version 3 with upto 12 lanes but Acer motherboard vacant PCI bridge has only 2 lanes (x2 width).
If i don't get +ve from local support i would sacrifice that xtra 3times perf boost and would go for m.2 SATA or external SSD over USB3/type C.

brummyfan2 · November 2017

slnacer said:

Sorry for delay. Thx for your links
I am yet to hear from my local Acer service if i can open without getting my warranty void as it is a new laptop just 10+ days.
But anyway i got some more details on my laptop:
Laptop model : Aspire E5-575 (E5-575-50RM to be precise)
Model No: N16Q2
CPU is intel i5-7th gen (i5-7200U) as told earlier supports PCIe version 3 with upto 12 lanes but Acer motherboard vacant PCI bridge has only 2 lanes (x2 width).
If i don't get +ve from local support i would sacrifice that xtra 3times perf boost and would go for m.2 SATA or external SSD over USB3/type C.

Hi,
It's OK, yes, there's not much noticeable difference between M.2 SATA drives and NVMe drives for day to day ordinary use, I think NVMe drives are better for a person who transfers large files/folders very often.

dan007 · November 2017

Hi,

I need your help. I have a year old Aspire E15 E5-575G-57PK laptop. Model No. N16Q2. I need to know whether this could be upgraded to a Samsung 850 EVO M.2 (MZ-N5E500BW) SSD. I'm not sure about this because the vendor I bought my laptop from says it only supports up to 256GB and can only take 2" M.2 SSDs. Since I was thinking of getting the above mentioned 500GB, 22mm x 80mm SSD, can anyone help me clarify whether I can use that in my laptop? Also, I can't open the back window of my own laptop because the vendor has put a warranty seal on it.

Thanks in advance!!

dan007 · November 2017

Hi,

I need your help. I have a year old Aspire E15 E5-575G-57PK laptop. Model No. N16Q2. I need to know whether this could be upgraded to a Samsung 850 EVO M.2 (MZ-N5E500BW) SSD. I'm not sure about this because the vendor I bought my laptop from says it only supports up to 256GB and can only take 2" M.2 SSDs. Since I was thinking of getting the above mentioned 500GB, 22mm x 80mm SSD, can anyone help me clarify whether I can use that in my laptop? Also, I can't open the back window of my own laptop because the vendor has put a warranty seal on it.

Thanks in advance!!

brummyfan2 · November 2017

Hi,
Yes, the recommended maximum capacity is 256GB but if you want you can put in a 500GB at your own risk, 99% it will work and others have done it, as for the sticker in the service hatch, you need to get a confirmation from Acer Support centre in your region.
https://community.acer.com/en/discussion/463195/acer-aspire-e5-575g-53vg-m-2-ssd-upgrade
http://www.acer.com/worldwide/support/

Tryphis · January 2018

Hi guys,
i searched all day to find out wich m.2 ssd i could install into my e5-575g-56ks laptop. there is a m.2 sata 96gb kingston ssd installed already, bud i'd love to replace it with a samsung mz-v6e250bw wich is a 256gb nvme ssd. i downloaded HWINFO64 and it says pretty much the same as shown by pankajn (see attached file) except "slot implemented" says "no". would you please check if i can use the samsung ssd? chat and email support from acer germany don't work.
thank you in advance!

Image: https://us.v-cdn.net/6029997/uploads/editor/up/2i0bntecolur.png

brummyfan2 · January 2018

Tryphis said:

Hi guys,
i searched all day to find out wich m.2 ssd i could install into my e5-575g-56ks laptop. there is a m.2 sata 96gb kingston ssd installed already, bud i'd love to replace it with a samsung mz-v6e250bw wich is a 256gb nvme ssd. i downloaded HWINFO64 and it says pretty much the same as shown by pankajn (see attached file) except "slot implemented" says "no". would you please check if i can use the samsung ssd? chat and email support from acer germany don't work.
thank you in advance!

Hi,
Yes, you can use a NVMe SSD but the speed will be half of what Samsung advertises( still 3x the speed of SATA SSD), I have attached the snip of my BM as an example to show what kind of speed you will get.

Tryphis · January 2018

Wow i didn't expect you to answer that fast

Thank you very much brummyfan2!

brummyfan2 · January 2018

Tryphis said:

Wow i didn't expect you to answer that fast Thank you very much brummyfan2!

You are most welcome

Shorly · January 2018

Hi everyone!

I bought a NVMe SSD 960 EVO, to upgrade my Aspire VN7-571G. I did not know, that there might be some difficulties. I attached the drive to the m.2 slot, but it does not show in windows. Now i found this thread and i hope someone can tell me if i have to sell the drive again, or if there is a slight chance of getting it to work!

Image: https://us.v-cdn.net/6029997/uploads/editor/2n/vextnabzue2e.jpg

Thanks in advance!!

brummyfan2 · January 2018

Hi,
Unfortunately, it won't work reason being the PCIe version 2.0(it's only my guess), I think that you need PCIe version 3.0. Please read this thread as well:https://community.acer.com/en/discussion/460277/ssd-to-my-aspire-v-nitro-15-vn7-571g-72uz

Shorly · January 2018

Thank you for the fast reply!

From the other discussion i guess i could either buy a ssd for the m.2 slot with SATA technology, or replace my HDD with any 2.5 inch ssd that i find (or is there some technology that wont work?)