Acer Aspire E5-575-52JF m.2 nvme support

2456718

FAQ & Answers

  • slnacerslnacer Member Posts: 53 Enthusiast
    Laptop Model - Aspire E5-575-50RM
    CPU - intel i5-7200U (7th gen )
    PCI Tree in laptop motherboard:
    -[0000:00]-+-00.0
    +-02.0
    +-14.0
    +-14.2
    +-15.0
    +-16.0
    +-17.0
    +-1d.0-[01]--
    +-1d.2-[02]----00.0
    +-1d.3-[03]--+-00.0
    | \-00.1
    +-1f.0
    +-1f.2
    +-1f.3
    \-1f.4

    PCI port 9 details below :
    00:1d.0 PCI bridge: Intel Corporation Device 9d18 (rev f1) (prog-if 00 [Normal decode])
    Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
    Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0, Cache Line Size: 64 bytes
    Interrupt: pin A routed to IRQ 122
    Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
    I/O behind bridge: 00005000-00005fff
    Memory behind bridge: 90100000-902fffff
    Prefetchable memory behind bridge: 0000000090300000-00000000904fffff
    Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
    BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
    PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
    Capabilities: [40] Express (v2) Root Port (Slot+), MSI 00
    DevCap: MaxPayload 256 bytes, PhantFunc 0
    ExtTag- RBE+
    DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
    RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
    MaxPayload 128 bytes, MaxReadReq 128 bytes
    DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
    LnkCap: Port #9, Speed 8GT/s, Width x2, ASPM L0s L1, Exit Latency L0s unlimited, L1 <4us
    ClockPM- Surprise- LLActRep+ BwNot+ ASPMOptComp+
    LnkCtl: ASPM L1 Enabled; RCB 64 bytes Disabled- CommClk-
    ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
    LnkSta: Speed 2.5GT/s, Width x0, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
  • slnacerslnacer Member Posts: 53 Enthusiast
    Cont.
    Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0, Cache Line Size: 64 bytes
    Interrupt: pin A routed to IRQ 122
    Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
    I/O behind bridge: 00005000-00005fff
    Memory behind bridge: 90100000-902fffff
    Prefetchable memory behind bridge: 0000000090300000-00000000904fffff
    Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
    BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
    PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
    Capabilities: [40] Express (v2) Root Port (Slot+), MSI 00
    DevCap: MaxPayload 256 bytes, PhantFunc 0
    ExtTag- RBE+
    DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
    RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
    MaxPayload 128 bytes, MaxReadReq 128 bytes
    DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
    LnkCap: Port #9, Speed 8GT/s, Width x2, ASPM L0s L1, Exit Latency L0s unlimited, L1 <4us
    ClockPM- Surprise- LLActRep+ BwNot+ ASPMOptComp+
    LnkCtl: ASPM L1 Enabled; RCB 64 bytes Disabled- CommClk-
    ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
    LnkSta: Speed 2.5GT/s, Width x0, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
    SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug+ Surprise+
    Slot #0, PowerLimit 0.000W; Interlock- NoCompl+
    SltCtl: Enable: AttnBtn- PwrFlt- MRL- PresDet+ CmdCplt- HPIrq+ LinkChg+
    Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock-
    SltSta: Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet- Interlock-
    Changed: MRL- PresDet- LinkState-
    RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna+ CRSVisible-
    RootCap: CRSVisible-
    RootSta: PME ReqID 0000, PMEStatus- PMEPending-
    DevCap2: Completion Timeout: Range ABC, TimeoutDis+, LTR+, OBFF Via WAKE# ARIFwd+
    DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR+, OBFF Disabled ARIFwd-
    LnkCtl2: Target Link Speed: 8GT/s, EnterCompliance- SpeedDis-
    Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
    Compliance De-emphasis: -6dB
    LnkSta2: Current De-emphasis Level: -3.5dB, EqualizationComplete-, EqualizationPhase1-
    EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-
    Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
    Address: fee00218 Data: 0000
    Capabilities: [90] Subsystem: Acer Incorporated [ALI] Device 115f
    Capabilities: [a0] Power Management version 3
    Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)

    So CPU installed is intel i5-7th gen and above are the full verbose details of PCI bridge device with port#9 .
  • slnacerslnacer Member Posts: 53 Enthusiast
    Contd.
    Latency: 0, Cache Line Size: 64 bytes
    .....
    Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
    BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
    PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
    Capabilities: [40] Express (v2) Root Port (Slot+), MSI 00
    DevCap: MaxPayload 256 bytes, PhantFunc 0
    ExtTag- RBE+
    DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
    RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
    MaxPayload 128 bytes, MaxReadReq 128 bytes
    DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
    LnkCap: Port #9, Speed 8GT/s, Width x2, ASPM L0s L1, Exit Latency L0s unlimited, L1 <4us
    ClockPM- Surprise- LLActRep+ BwNot+ ASPMOptComp+
    LnkCtl: ASPM L1 Enabled; RCB 64 bytes Disabled- CommClk-
    ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
    LnkSta: Speed 2.5GT/s, Width x0, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
    ....
  • slnacerslnacer Member Posts: 53 Enthusiast
    Contd.
    Capabilities: [40] Express (v2) Root Port (Slot+), MSI 00
    ......
    LnkCap: Port #9, Speed 8GT/s, Width x2, ASPM L0s L1, Exit Latency L0s unlimited, L1 <4us
    ClockPM- Surprise- LLActRep+ BwNot+ ASPMOptComp+
    LnkCtl: ASPM L1 Enabled; RCB 64 bytes Disabled- CommClk-
    ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
    LnkSta: Speed 2.5GT/s, Width x0, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
    SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug+ Surprise+
    Slot #0, PowerLimit 0.000W; Interlock- NoCompl+
    ...
  • brummyfan2brummyfan2 ACE Posts: 21,274 Trailblazer
    Hi,
    I couldn't find anything relating to NVMe/PCIe in your posts above, so it's better to wait for an answer from someone familiar with Linux systems.
  • slnacerslnacer Member Posts: 53 Enthusiast
    Thanks brummyfan2 for your replies.
    Please can you tell me what you look for in the output so as to tell if my Aspire E5-575-50RM running intel i5-7200U with its motherboard supports pci bridge devices capable of a PCIe with nvme based SSD slot.
    I see link width is x2 (not x4 ideally as advertised by SSD vendors ) and max speed is 8GT/s per lane in my above outputs. But apart from that what other keywords you are looking at.
    I think i cannot get any other detailed PCI devices details other than "lspci -vv" for my linux distro.
    if you be specific it helps me rather than waiting for linux expert.
    thanks in advance.
  • brummyfan2brummyfan2 ACE Posts: 21,274 Trailblazer
    edited October 2017
    slnacer said:
    Thanks brummyfan2 for your replies.
    Please can you tell me what you look for in the output so as to tell if my Aspire E5-575-50RM running intel i5-7200U with its motherboard supports pci bridge devices capable of a PCIe with nvme based SSD slot.
    I see link width is x2 (not x4 ideally as advertised by SSD vendors ) and max speed is 8GT/s per lane in my above outputs. But apart from that what other keywords you are looking at.
    I think i cannot get any other detailed PCI devices details other than "lspci -vv" for my linux distro.
    if you be specific it helps me rather than waiting for linux expert.
    thanks in advance.

    Hi,
    OK, let us try something else, as your CPU supports NVMe SSD, most probably you can install successfully but I want to make sure to be on the safe side, remove the memory modules and look for your motherboard number, it starts with "DAZAA....and ends with REV: D or E and post here.
    EDIT: Also use the NVMe command lines to find out whether it reports about the driver.
    https://www.percona.com/blog/2017/02/09/using-nvme-command-line-tools-to-check-nvme-flash-health/
    https://wiki.archlinux.org/index.php/Solid_State_Drives/NVMe


  • slnacerslnacer Member Posts: 53 Enthusiast
    Sorry for delay. Thx for your links
     I am yet to hear from my local Acer service if i can open without getting my warranty void as it is a new laptop just 10+ days.
    But anyway i got some more details on my laptop:
    Laptop model : Aspire E5-575 (E5-575-50RM to be precise)
    Model No: N16Q2
    CPU is intel i5-7th gen (i5-7200U) as told earlier supports PCIe version 3 with upto 12 lanes but Acer motherboard vacant PCI bridge has only 2 lanes (x2 width).
    If i don't get +ve from local support i would sacrifice that xtra 3times perf boost and would go for m.2 SATA or external SSD over USB3/type C.

  • slnacer said:
    Sorry for delay. Thx for your links
     I am yet to hear from my local Acer service if i can open without getting my warranty void as it is a new laptop just 10+ days.
    But anyway i got some more details on my laptop:
    Laptop model : Aspire E5-575 (E5-575-50RM to be precise)
    Model No: N16Q2
    CPU is intel i5-7th gen (i5-7200U) as told earlier supports PCIe version 3 with upto 12 lanes but Acer motherboard vacant PCI bridge has only 2 lanes (x2 width).
    If i don't get +ve from local support i would sacrifice that xtra 3times perf boost and would go for m.2 SATA or external SSD over USB3/type C.


    Hi,
    It's OK, yes, there's not much noticeable difference between M.2 SATA drives and NVMe drives for day to day ordinary use, I think NVMe drives are better for a person who transfers large files/folders very often.
  • dan007dan007 Member Posts: 5 New User
    edited November 2017
    Hi,

    I need your help. I have a year old Aspire E15 E5-575G-57PK laptop. Model No. N16Q2. I need to know whether this could be upgraded to a Samsung 850 EVO M.2 (MZ-N5E500BW) SSD. I'm not sure about this because the vendor I bought my laptop from says it only supports up to 256GB and can only take 2" M.2 SSDs. Since I was thinking of getting the above mentioned 500GB, 22mm x 80mm SSD, can anyone help me clarify whether I can use that in my laptop? Also, I can't open the back window of my own laptop because the vendor has put a warranty seal on it.

    Thanks in advance!!
  • dan007dan007 Member Posts: 5 New User
    Hi,

    I need your help. I have a year old Aspire E15 E5-575G-57PK laptop. Model No. N16Q2. I need to know whether this could be upgraded to a Samsung 850 EVO M.2 (MZ-N5E500BW) SSD. I'm not sure about this because the vendor I bought my laptop from says it only supports up to 256GB and can only take 2" M.2 SSDs. Since I was thinking of getting the above mentioned 500GB, 22mm x 80mm SSD, can anyone help me clarify whether I can use that in my laptop? Also, I can't open the back window of my own laptop because the vendor has put a warranty seal on it.

    Thanks in advance!!
  • Hi,
    Yes, the recommended maximum capacity is 256GB but if you want you can put in a 500GB at your own risk, 99% it will work  and others have done it,  as for the sticker in the service hatch, you need to get a confirmation from Acer Support centre in your region.
    https://community.acer.com/en/discussion/463195/acer-aspire-e5-575g-53vg-m-2-ssd-upgrade
    http://www.acer.com/worldwide/support/
  • TryphisTryphis Member Posts: 2 New User
    Hi guys,
    i searched all day to find out wich m.2 ssd i could install into my e5-575g-56ks laptop. there is a m.2 sata 96gb kingston ssd installed already, bud i'd love to replace it with a samsung mz-v6e250bw wich is a 256gb nvme ssd. i downloaded HWINFO64 and it says pretty much the same as shown by pankajn (see attached file) except "slot implemented" says "no". would you please check if i can use the samsung ssd? chat and email support from acer germany don't work.
    thank you in advance!



  • brummyfan2brummyfan2 ACE Posts: 21,274 Trailblazer
    Tryphis said:
    Hi guys,
    i searched all day to find out wich m.2 ssd i could install into my e5-575g-56ks laptop. there is a m.2 sata 96gb kingston ssd installed already, bud i'd love to replace it with a samsung mz-v6e250bw wich is a 256gb nvme ssd. i downloaded HWINFO64 and it says pretty much the same as shown by pankajn (see attached file) except "slot implemented" says "no". would you please check if i can use the samsung ssd? chat and email support from acer germany don't work.
    thank you in advance!




    Hi,
    Yes, you can use a NVMe SSD but  the speed will be half of what Samsung advertises( still 3x the speed of SATA SSD), I have attached the snip of my BM as an example to show what kind of speed you will get.


  • TryphisTryphis Member Posts: 2 New User
    Wow i didn't expect you to answer that fast =) Thank you very much brummyfan2!
  • brummyfan2brummyfan2 ACE Posts: 21,274 Trailblazer
    Tryphis said:
    Wow i didn't expect you to answer that fast =) Thank you very much brummyfan2!

    You are most welcome :)
  • ShorlyShorly Member Posts: 2 New User
    Hi everyone!

    I bought a NVMe SSD 960 EVO, to upgrade my Aspire VN7-571G. I did not know, that there might be some difficulties. I attached the drive to the m.2 slot, but it does not show in windows. Now i found this thread and i hope someone can tell me if i have to sell the drive again, or if there is a slight chance of getting it to work!

    Thanks in advance!!
  • brummyfan2brummyfan2 ACE Posts: 21,274 Trailblazer
    Hi,
    Unfortunately, it won't work reason being the PCIe version 2.0(it's only my guess), I think that you need PCIe version 3.0. Please read this thread as well:https://community.acer.com/en/discussion/460277/ssd-to-my-aspire-v-nitro-15-vn7-571g-72uz
  • ShorlyShorly Member Posts: 2 New User
    Thank you for the fast reply!

    From the other discussion i guess i could either buy a ssd for the m.2 slot with SATA technology, or replace my HDD with any 2.5 inch ssd that i find (or is there some technology that wont work?)
  • brummyfan2brummyfan2 ACE Posts: 21,274 Trailblazer
    Hi,
    You can use a M.2 SATA SSD which will be fast enough for normal work or you can replace HDD with a larger 2.5" SSD. 
This discussion has been closed.

Who's Online1.2K

163Abdulrahman
163Abdulrahman
Acer-Erick
Acer-Erick
Acer-Ingrid
Acer-Ingrid
AndreAlves
AndreAlves
andre_ns
andre_ns
ANGELSANCHEZ
ANGELSANCHEZ
Anonymous1234567890
Anonymous1234567890
azozgamer222
azozgamer222
CatarinaF
CatarinaF
Danick17
Danick17
Dannyabc
Dannyabc
Dean478
Dean478
DS549
DS549
efzedd
efzedd
geekistan
geekistan
infurno
infurno
juanca74
juanca74
Julsgraga
Julsgraga
LachlanGunson
LachlanGunson
layra_finn
layra_finn
LuccaReis
LuccaReis
MHASFEL77
MHASFEL77
Nicole1313
Nicole1313
PabloLima
PabloLima
PeteGL44
PeteGL44
sgawri
sgawri
Slakey
Slakey
Spo
Spo
xapim
xapim
Zice
Zice
+1.2K Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos