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98% available (plugged in, not charging)
lgbalfa
Posts: 20Member
when i do a search online, this seems to be a common problem with acer laptops.
obviously you cannot remove the battery since it is built in the S3 as a lot of people have suggested to do that with removable batteries to reset it.
the issue appears to be intermittent.
sometimes it says 100% charged but other times it says 98% available (plugged in, not charging).
even though there is a lot of people complaining about this on the internet, i cannot find a solution to this issue.
please help.
thank you.
0
Best Answer
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finlux
Posts: 1,834 
Pathfinder
Hi Igbalfa
This problem isn't particularly an Acer fault - it is a Windows Anomaly!
Shutdown laptop & remove power cable. Underneath your laptop there is a battery reset pinhole. Use a pin or a paperclip to reset the battery. If that alone doesn't work then additionally:
- Connect power & restart
- Go to device manager (right click "Computer" & select manage)
- Under the Batteries section, right-click all of the Microsoft ACPI Compliant Control Method Battery (or similar) listings, and select Uninstall.
- Shutdown laptop & disconnect mains power
- Reset your battery (as above)
- Connect power & restart
Hopefully, the message will be gone & it should now charge.
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FAQ & Answers
Hi Igbalfa
This problem isn't particularly an Acer fault - it is a Windows Anomaly!
Shutdown laptop & remove power cable. Underneath your laptop there is a battery reset pinhole. Use a pin or a paperclip to reset the battery. If that alone doesn't work then additionally:
Hopefully, the message will be gone & it should now charge.
thank you.
seems to fix the issue.
hopefully it won't happen again.
Great! I'm glad it worked for you!
When you had this problem, did your laptop turn off immediately when removing the charger?
it did not.
My usual fix for this problem.
Unplug the charger from the laptop. Plug it back in. Doing this almost always results in it changing to Fully charged 100% or at least changes the "not charging" to "charging".
Simpler than the "accepted solution".
Dear Sir/Madame,
I have tried to fix this problem as you explained but it is not working.
The laptop (M3 ma50) was working without problems but it was so slow, so I decided to format it and reinstall Windows.
Now is when I am having the problem with the battery.
Is there any other solution?
Kind regards,
Ricar
[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]
Hi,
Could you please try a battery calibration with this tutorial and let us know whether it fixes the problem:http://www.howtogeek.com/172271/how-to-calibrate-your-laptops-battery-for-accurate-battery-life-estimates/
Hi!
I cannot follow the procedures because it says "Pull the power plug and leave your computer discharging until..." and when I pull the power plug the computer automatically switches off.
Any other solution?
Thank you for the tip about the pin-hole reset button. It worked for me. I've been using this laptop nearly non-stop since November 2015, and today was the first problem with it!