Examples: Monday, today, last week, Mar 26, 3/26/04

Acer Aspire V15 Nitro and Intel Graphics HD 5500 Issue

Hi all:

 

I have a problem with my laptop (model VN7-571G). After a recent Windows 10 update, now I am not able to connect the laptop to my flat  LG TV via HDMI. I think it has to be related to Intel Graphics 5500 (current driver 10.18.15.4248). When I connect the laptop to my flat TV, laptop screen goes black (as it happened before), but TV message says "Without Conection". If I try to use Intel Driver Update Utility 2.6.1.4, it says I have to go to Acer website to get the drivers. I have already uninstalled all Intel drivers (VGA, chipset, etc.), and installed the ones in Acer website but the problem still exists. Any idea how to solve it?. Thanks and regards from Spain.

Ignacio

Best Answer

FAQ & Answers

Sign In or Register to comment.

Who's Online208

Acer-Edward
Acer-Edward
Acer-Manny
Acer-Manny
asus11111
asus11111
Bishal_K_Roy
Bishal_K_Roy
clerbird321
clerbird321
diegobt88
diegobt88
egydiocoelho
egydiocoelho
HAWKEYEDEVIL
HAWKEYEDEVIL
JackE
JackE
Jasmin_Khimani
Jasmin_Khimani
Jay93
Jay93
Pain
Pain
ray_n
ray_n
StartupFreeze
StartupFreeze
UrosT
UrosT
xapim
xapim
+192 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Good Design Aware 2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.