Examples: Monday, today, last week, Mar 26, 3/26/04

Acer Aspire V15 Nitro and Intel Graphics HD 5500 Issue

Hi all:

 

I have a problem with my laptop (model VN7-571G). After a recent Windows 10 update, now I am not able to connect the laptop to my flat  LG TV via HDMI. I think it has to be related to Intel Graphics 5500 (current driver 10.18.15.4248). When I connect the laptop to my flat TV, laptop screen goes black (as it happened before), but TV message says "Without Conection". If I try to use Intel Driver Update Utility 2.6.1.4, it says I have to go to Acer website to get the drivers. I have already uninstalled all Intel drivers (VGA, chipset, etc.), and installed the ones in Acer website but the problem still exists. Any idea how to solve it?. Thanks and regards from Spain.

Ignacio

Best Answer

FAQ & Answers

Sign In or Register to comment.

Who's Online304

Acer-Karp
Acer-Karp
Acer-Laura
Acer-Laura
Alecar
Alecar
awedteeny
awedteeny
azza605
azza605
brummyfan2
brummyfan2
DaanIJ
DaanIJ
egydiocoelho
egydiocoelho
Escobar
Escobar
hariprasath99
hariprasath99
JeanS
JeanS
laurent_14
laurent_14
MaClane
MaClane
mishimi
mishimi
SonicB0000M
SonicB0000M
supersub70
supersub70
System
System
tk77mann
tk77mann
Zifnab
Zifnab
+285 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Member Highlight

We would like to feature andylb as a outstanding member in the Acer Community. With his dedication and support efforts, andylb has become a Valued Contributor . On behalf of the Acer Community team and all our users, we want to recognize and thank you for your dedication!

Total Posts and Comments: 1230

Total Points:3032

Total Accepted Answers: 155

andylb Overclocked Contributor
Good Design Aware 2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.