I need the optical drive part number for my new Aspire E5-573-5653, I bought it for my son without realizing it did not have one. I would love to buy it and install it. Thanks.
I have contacted an Acer technician. I hope he can help you (not the same department).
I understand your frustation ... we have not this problem in Europe.
I'm not an Acer employee. I'm only a volunteer/member.
Here are the parts you'll need (bracket+bezel+odd):
You can request a quote and place an order from your Acer store by phone or by tchat.
I was just told by the parts department that there is no way to connect a drive to the motherboard, despite the list you gave me. Which is it, is it possible to add a drive or not?
Strange! This german model is equipped with the same motherboard and it has an ODD module.
You can check yourself:
I'm 100% sure you'll find a connector.
Yes there is a connector inside, Thank you for your help.
I called yesterday and they said I could not add a drive. I called again today and they did not recognize these part numbers. This is very frustrating, all I want to do is buy parts for my new laptop.
I guess they cant order these, I would like to get the bezel and bracket at least. This is what parts said;
[edited to comply with guidelines]
Laurent has brought this to my attention, thanks.
If you want to purchase the parts needed to utilize this hardware I can gladly get that set up for you. If you send me a private message with the following information I will see what I can do to get the ball rolling for you.
SNID or serial numberContact nameContact numberEmail addressShipping addressPurchase date (just because I want to make sure you get full use of the warranty period)
Thank you for your help. It works great and was easy to install.
In which country do you live?
Have you tried from this reseller? I also give you the parts partners:
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