I need the optical drive part number for my new Aspire E5-573-5653.

Laser66

I need the optical drive part number for my new Aspire E5-573-5653, I bought it for my son without realizing it did not have one. I would love to buy it and install it. Thanks.

laurent_14

I have contacted an Acer technician. I hope he can help you (not the same department).

I understand your frustation ... we have not this problem in Europe.

 

I'm not an Acer employee. I'm only a volunteer/member.

laurent_14

Hello,

 

Here are the parts you'll need (bracket+bezel+odd):

Spoiler

33.MLQN7.001	ODD.BRACKET
42.MVHN7.001	ODD.BEZEL
KO.00807.020	DVD/R/RW.SMULTI.9MM.TRAY.8X (Panasonic)
KO.00807.022	DVD/R/RW.SMULTI.9MM.TRAY.8X (Panasonic)
KO.0080D.017	DVD/R/RW.SMULTI.9MM.TRAY.8X (Hitachi Lg Data Storage)

KO.0080D.019	DVD/R/RW.SMULTI.9MM.TRAY.8X (Hitachi Lg Data Storage)
KO.0080F.008	DVD/R/RW.SMULTI.9MM.TRAY.8X (Philips Lite-on Data Solutions)

You can request a quote and place an order from your Acer store by phone or by tchat.

Laser66

I was just told by the parts department that there is no way to connect a drive to the motherboard, despite the list you gave me. Which is it, is it possible to add a drive or not?

laurent_14

Hello,

 

Strange! This german model is equipped with the same motherboard and it has an ODD module.

You can check yourself:

1. Remove the screw from the base cover and located in the axle of the dummy ODD
2. Remove the dummy ODD
3. Check if you see a connector in the bottom and on the motherboard.

I'm 100% sure you'll find a connector.

Laser66

Yes there is a connector inside, Thank you for your help.

Laser66

I called yesterday and they said I could not add a drive. I called again today and they did not recognize these part numbers. This is very frustrating, all I want to do is buy parts for my new laptop. 

laurent_14

I have contacted an Acer technician. I hope he can help you (not the same department).

I understand your frustation ... we have not this problem in Europe.

 

I'm not an Acer employee. I'm only a volunteer/member.

Laser66

I guess they cant order these, I would like to get the bezel and bracket at least. This is what parts said;

 

[edited to comply with guidelines]

-Justin

Laser66,

 

Laurent has brought this to my attention, thanks.

 

If you want to purchase the parts needed to utilize this hardware I can gladly get that set up for you. If you send me a private message with the following information I will see what I can do to get the ball rolling for you.

 

SNID or serial number
Contact name
Contact number
Email address
Shipping address
Purchase date (just because I want to make sure you get full use of the warranty period)

Laser66

Thank you for your help. It works great and was easy to install.

brnbnnm

Hello, I've this same exact issue, and it is not apparent how to solve it. Where might I purchase these parts?

laurent_14

Hi brnbnnm,

 

In which country do you live?

brnbnnm

United States

laurent_14

Have you tried from this reseller? I also give you the parts partners:

Spoiler

- Capital Data
- Kahlon