I need the optical drive part number for my new Aspire E5-573-5653.

Laser66
Laser66 Member Posts: 6 New User
edited March 2023 in 2015 Archives

I need the optical drive part number for my new Aspire E5-573-5653, I bought it for my son without realizing it did not have one. I would love to buy it and install it. Thanks.

Best Answer

  • laurent_14
    laurent_14 ACE Posts: 10,315 Trailblazer
    Answer ✓

    I have contacted an Acer technician. I hope he can help you (not the same department).

    I understand your frustation ... we have not this problem in Europe.

     

    I'm not an Acer employee. I'm only a volunteer/member.Smiley Frustrated

    France

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,315 Trailblazer

    Hello,

     

    Here are the parts you'll need (bracket+bezel+odd):

    Spoiler
    33.MLQN7.001ODD.BRACKET
    42.MVHN7.001ODD.BEZEL
    KO.00807.020DVD/R/RW.SMULTI.9MM.TRAY.8X (Panasonic)
    KO.00807.022DVD/R/RW.SMULTI.9MM.TRAY.8X (Panasonic)
    KO.0080D.017DVD/R/RW.SMULTI.9MM.TRAY.8X (Hitachi Lg Data Storage)
    KO.0080D.019DVD/R/RW.SMULTI.9MM.TRAY.8X (Hitachi Lg Data Storage)
    KO.0080F.008DVD/R/RW.SMULTI.9MM.TRAY.8X (Philips Lite-on Data Solutions)

    You can request a quote and place an order from your Acer store by phone or by tchat.

    France
  • Laser66
    Laser66 Member Posts: 6 New User

    I was just told by the parts department that there is no way to connect a drive to the motherboard, despite the list you gave me. Which is it, is it possible to add a drive or not?

  • laurent_14
    laurent_14 ACE Posts: 10,315 Trailblazer

    Hello,

     

    Strange! This german model is equipped with the same motherboard and it has an ODD module.

    You can check yourself:

    1. Remove the screw from the base cover and located in the axle of the dummy ODD
    2. Remove the dummy ODD
    3. Check if you see a connector in the bottom and on the motherboard.

    I'm 100% sure you'll find a connector.

    France
  • Laser66
    Laser66 Member Posts: 6 New User

    Yes there is a connector inside, Thank you for your help.

  • Laser66
    Laser66 Member Posts: 6 New User

    I called yesterday and they said I could not add a drive. I called again today and they did not recognize these part numbers. This is very frustrating, all I want to do is buy parts for my new laptop. 

  • laurent_14
    laurent_14 ACE Posts: 10,315 Trailblazer
    Answer ✓

    I have contacted an Acer technician. I hope he can help you (not the same department).

    I understand your frustation ... we have not this problem in Europe.

     

    I'm not an Acer employee. I'm only a volunteer/member.Smiley Frustrated

    France
  • Laser66
    Laser66 Member Posts: 6 New User

    I guess they cant order these, I would like to get the bezel and bracket at least. This is what parts said;

     

    [edited to comply with guidelines]

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Laser66,

     

    Laurent has brought this to my attention, thanks. Smiley Happy

     

    If you want to purchase the parts needed to utilize this hardware I can gladly get that set up for you. If you send me a private message with the following information I will see what I can do to get the ball rolling for you.

     

    SNID or serial number
    Contact name
    Contact number
    Email address
    Shipping address
    Purchase date (just because I want to make sure you get full use of the warranty period)

  • Laser66
    Laser66 Member Posts: 6 New User

    Thank you for your help. It works great and was easy to install.Smiley Happy

  • brnbnnm
    brnbnnm Member Posts: 2 New User
    Hello, I've this same exact issue, and it is not apparent how to solve it. Where might I purchase these parts?
  • laurent_14
    laurent_14 ACE Posts: 10,315 Trailblazer

    Hi brnbnnm,

     

    In which country do you live?

    France
  • brnbnnm
    brnbnnm Member Posts: 2 New User
    United States
  • laurent_14
    laurent_14 ACE Posts: 10,315 Trailblazer

    Have you tried from this reseller? I also give you the parts partners:

    Spoiler
    France

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