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scoutermike
Member Posts: 3
I just purchased an Acer 2.5" slim external hard disk drive from The Source, (Model AH022S) and the software suite that is on the drive is not compatable with Windows 8. I have it running under compatibility mode but the updator menu pick will not comnnect to update the software. Is this software updateable or do I just return this thing to The Source. Even tried live chat but he was useless.
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I would be happy to attempt to find that information for you.
Can you please provide me with the following:
part number of the drive
the name of the 'software suite'
which updater app you are attempting to run
Part number is AH022S SNID 33200178736
Name of the software suite is "Acer Software Suite"
Used the updator button within the "Acer Software Suite"
Forget it. It's being returned to The Source.