How do i get a stylus pen to work on a  Acer Aspire S32-1856 .

OLDGIT78
OLDGIT78 Member Posts: 15 Troubleshooter
edited October 15 in Aspire and Veriton Desktops

How do i get a stylus pen to work on a

 Acer Aspire S32-1856 .

Tony

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

Best Answers

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    Answer ✓

    The pen only works with the touchpad, not with the display.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    Answer ✓
    image.png

    So the Acer part number is DP.BKF11.002. This is the touchpad itself:

    image.png

    And potentially more information:

    image.png

    The "Touch pad fluctuation switch" is described as "Turn the touch pad function on or off." So there seems to be an on/off button.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
«1

Answers

  • StevenGen
    StevenGen ACE Posts: 12,165 Trailblazer
    https://community.acer.com/en/discussion/713925/how-do-i-get-a-stylus-pen-to-work-on-a-acer-aspire-s32-1856

    The simple answer is that you can't!😂 as the Acer S32-1856 monitor is not even a touchscreen monitor and/or has any stylus pen capabilities, who told you that the Aspire S32-1856 monitor has stylus pen capabilities? As Acer defiantly didn't advertise this monitor as that! There are only certain Acer latops that have stylus pen capabilities, if you want Acer stylus pen capable laptop look here at; What Products Are Compatible With the AES 1.0 Active Stylus and/or monitor look here; 10 Best Touch Screen Monitors for Graphic Design 2024 (Oct). Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • OLDGIT78
    OLDGIT78 Member Posts: 15 Troubleshooter
    touchpad.jpg

    Hi . StevenGen .

    If you look the model up i bought from Currys

    it came with a detachable OceanGlass™ Touchpad made from oceanbound plastic—with active stylus pen

     The touchpad you can remove from the base and use in your lap with the pen .

    When not using you dock it on the base to re-charge

    It came with instructions to set up computer .

    But no instruction leaflet how to use the touchpad and pen .

    Just says you can remove touchpad and use .

    I have looked on the internet to mybe find a vidio with instructions

    but no luck ..

    Thanks for your reply .

    Tony

  • StevenGen
    StevenGen ACE Posts: 12,165 Trailblazer
    https://community.acer.com/en/discussion/comment/1302526#Comment_1302526

    Sorry, I didn't look at the S32-1856 SG close enough and realize that its an AIO computer as I though it was a monitor 😁 my mistake, what I suggest is that you first make sure that you have the latest Win-11 24H2 OS build 26100.2033 and all the windows updates installed and also the last bios version R01-A2 first so that the S32 AIO computer is up to date. Then read this guide " Pair Pen with Windows 11 PC Tutorial" as Acer does not have anything in its eManual or SG on the stylus pen, that is what I suggest. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • OLDGIT78
    OLDGIT78 Member Posts: 15 Troubleshooter

    StevenGen .

    Easy to mistake .

    Acer made two same models

    One with the touchpad and pen , the other without

    Followed your advice added Bios update with no problem .

    My windows Update says i have all the latest .

    As regards " Pair pen with windows 11 tutorial , tried suggestions with no luck .

    I have a Computer repair shop near me , i will ask them , they may know .

    Im aged 78 but over the years had a few Acer 17" laptops , plus three all -in -ones

    21" / 27" / now this 31" .

    Normally know my way around computers, regular reformate them to a clean fresh

    install with all my backups on external harddrives and USB memory sticks .

    Just gave two [ free ] spare 17" laptops to neigbours and the 27" all-in one to Neighbour

    above me , he said his daughter said she was looking for a bigger desktop computer.

    This 31" one replaced the 27" .

    Laugh is my brother [age 77 ] does not know his way regards computers has

    a laptop and a 21" all -in-one , gets me to do things on his computers .

    He trained as a Chef before giving it up and spent the rest of his working life

    driving Articulated Lorries , gets my down on a Sunday sometimes to do his computers

    and i get a free meal [ im not a good cook / plus live on my own ] .

    Thankyou for your help and advice .

    All the best , take care .

    Tony

    Regards " OLDGIT " had motorbikes most of my life and Bikemates

    call me that .

  • StevenGen
    StevenGen ACE Posts: 12,165 Trailblazer
    https://community.acer.com/en/discussion/comment/1302753#Comment_1302753

    😁great story Tony really enjoyed reading it, but computers is the way to go, keep an old mind busy and ticking and give you longevity👍I'm going into my 71st year in a couple of months, so I do realize your situation. Just on your AIO, maybe a community member can contribute to giving you some additional advise as there is nothing from Acer on the pen and the screen of this AIO computer that you have, I've looked at everything and there is nothing. Good luck and keep well always.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    Answer ✓

    The pen only works with the touchpad, not with the display.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • OLDGIT78
    OLDGIT78 Member Posts: 15 Troubleshooter

    Hi. StevenGen

    Thanks for your reply .

    Yes , i understand the Touchpad and Stylus pen work on their own

    And not on the screen like Laptops .

    But no information on Acer or the Internet , At least Acer could have

    supplied a leaflet how to set it up in the box when you buy the Computer

    added to computer set-up instructions .

    That where Acer lets themself down .

    Will ask advise from my local computer shop during the week

    which is near me .

    All the best .

    Tony

  • OLDGIT78
    OLDGIT78 Member Posts: 15 Troubleshooter
    edited October 17

    How do I get a touchpad and stylus pen to work on a Acer Aspire S32-1856.

    TOUCHPAD IS REMOVABLE FROM THE BASE OF COMPUTER.

    IT DOCKS ON BASE TO RE-CHARGE / CAN USE IT ON BASE

    OR SITTING ON A SETTEE.

    NO INFORMATION LEAFLET CAME WITH COMPUTER ON HOW TO SET IT UP

    PLUS, NO ADVISE / VIDIOS TO SHOW HOW.

    touchpad.jpg

  • OLDGIT78
    OLDGIT78 Member Posts: 15 Troubleshooter

    StevenGen.

    Regards computers .

    Over the years built my own Tower desktop computers.

    Computers and laptops i have also upgraded memory / graphic cards plus other things

    Put more memory in my brothers computers the other day

    so know my way around computers .

    Mybe my old grey cells are not working 100% , or is it you cant teach a old dog new tricks .HA.HA .

    All the best .

    Tony

  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    According to the block diagram, there is a dongle you need to have attached:

    image.png

    Do you have that plugged in?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • OLDGIT78
    OLDGIT78 Member Posts: 15 Troubleshooter

    Hi , billsey .

    Thanks for reply .

    Computer shop near me says it does not need a dongle .

    Touchpad connects / docks on the base of computer

    or when off by Bluetooth .

    Cant get it to connect to the bluetooth when i go into bluetooth options

    when i go into bluetooth and click " ADD " it does not pick it up .

    Acer should have added it to the computer at the factory so its

    already set up .

    I have bought lots of Acer computers over the years but never again

    This one is putting me off , had a few problems with it that i had to sort out .

    Will try another make in future .

    Take care .

    Tony

  • OLDGIT78
    OLDGIT78 Member Posts: 15 Troubleshooter

    Computer shop near me are coming down sometime in the week

    to mybe sort Touchpad & pen out for me .

    Tony

    mind wanders.jpg

  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    Be sure and let us know what they find…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • OLDGIT78
    OLDGIT78 Member Posts: 15 Troubleshooter

    Hi, billsey .

    The Lady from my local computer shop is coming down tomorrow

    Thursday 17/10/2024 , Its a family run business .

    As regards your Block diagram /CPU and need a dongle

    if touchpad and stylus pen need to be connected by one

    surely it would have been supplied as part of the package / setup .

    Tony

  • billsey
    billsey ACE Posts: 34,234 Trailblazer

    It would have, maybe in a compartment in the tablet.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Larryodie
    Larryodie Member Posts: 1,682 Community Aficionado WiFi Icon

    is there a part # or model # on the pen ?

    You did press the top button ? Or is there a ICON on the screen that you touch with the pen ??

    I'm just checking. BTW I am older than you by 6 years. I've been fixing stuff since 1960.

    Fighter Jets, Comm-Nav,

    Then installing stuff on a Missile Site in the Pacific

    7 years with IBM fixing the big, huge computers

    Then 45 years of TV/VCR service in my one-man shop.

    I love fixing stuff.

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    Answer ✓
    image.png

    So the Acer part number is DP.BKF11.002. This is the touchpad itself:

    image.png

    And potentially more information:

    image.png

    The "Touch pad fluctuation switch" is described as "Turn the touch pad function on or off." So there seems to be an on/off button.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • OLDGIT78
    OLDGIT78 Member Posts: 15 Troubleshooter

    Hi, Larryodie.

    Stylus pen is black with no button on top , top just unscrews to put a battery in .

    On the side near the bottom is a button you just press .

    as in pictures .

    Tony

    STYLUS PEN 2.jpg

  • OLDGIT78
    OLDGIT78 Member Posts: 15 Troubleshooter

    Only info regards the pen i can find :-

    Acer MPP1.51 Antelope32i Active Stylus with 4A Battery, L(135.3mm) D(9.5mm) W(17g), two button(Eraser & Right click) DP.BKF11.002

    Tracy from computer shop got the touchpad and pen working , but says it needs

    some software [ Whiteboard / Journal which needs to be put on to work properly plus needs a touchpad driver update .

    Tracy says its the first computer with that touchpad setup she has seen so she is

    going back to the shop and look around the internet .

    i cant find on Acer site .

    A few years ago you use to be given a CD with software needed .

    I dont know why Acer could not set it up on computer in the factory

    with all the other stuff /software they put on it .

    FOOTNOTE :-

    Had problems from the start with it when i first bought it from Currys .

    The pen was missing from the box , Currys did not want to know .

    In the end had to get RESOLVER to help me sort it out .

    Lucky for me Joanne from Acer picked up on it , sent me a email

    saying she would send a replacement out right away which she did .

    Magazine " computeractive reviewed the computer , i sent all the emails from

    Currys and Resolver which was going on for weeks , they put it up on their magazine

    as several people also had their pen missing .

    Computeractive nominated Joanne as Acer employee of the fortnight in

    their magazine .

    Had a few issues with the computer since which i have had to sort out

    so will be looking to buy another make , plus im giving this one free to

    my neighbor .

    had enough with Acer .

    Tony

  • OLDGIT78
    OLDGIT78 Member Posts: 15 Troubleshooter

    billsey .

    I already knew about the on/off button on the touchpad .

    But switching it to ON did not connect it to computer even

    when it was on the base connected to the USB socket .

    So there was a problem / issue with it from the start .

    Missing software / drivers , who knows ??

    Tracy from Computer shop has got it to connect to computer

    but still cant write with pen .

    It comes up on bluetooth now where before i could not get it to

    do that when trying to get bluetooth to search / add it

    Tony

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