Acer Nitro 5 0% battery when using charger and without charger not starting

Anuj195 · April 2023

So I have this problem with my acer Nitro 5 2021 from past 2 days where laptop shows 0%charging when plugged in to the charger. I had a servicing from acer certified center 2 weeks ago regarding rainwater but the issue was solved as no water seeped inside the laptop and the service centre did full servicing of the laptop and now this problem.

sri369 · April 2023

Check the battery wear. You can use a tiny utility like battery bar. Maybe your battery got totally discharged and is gone kaput.

Puraw · April 2023

Acer Nitro 5 0% battery when using charger and without charger not starting

Anuj195

Apr 2, 2023

So I have this problem with my acer Nitro 5 2021 from past 2 days where laptop shows 0%charging when plugged in to the charger. I had a servicing from acer certified center 2 weeks ago regarding rainwater but the issue was solved as no water seeped inside the laptop and the service centre did full servicing of the laptop and now this problem.
https://us.v-cdn.net/6029997/uploads/VII0KXUWFQ2G/img-20230402-221503.jpg

It looks like your battery is dead. Create a Battery Report in Windows by typing or pasting the following line in the Command Prompt: powercfg /batteryreport /output %USERPROFILE%\Desktop\battery_report.html

Open the file "battery_report.html" on your Desktop (double click) and look at the Full Charged Capacity, if that is very low or blank you need to replace your battery ($50)

Commodore_1995# · April 2023

Have you tried disconnecting the battery from the motherboard?

Anuj195 · April 2023

This are my reports can anyone check them for any discrepancy

Puraw

Apr 2, 2023

https://community.acer.com/en/discussion/682792/acer-nitro-5-0-battery-when-using-charger-and-without-charger-not-starting
It looks like your battery is dead. Create a Battery Report in Windows by typing or pasting the following line in the Command Prompt: powercfg /batteryreport /output %USERPROFILE%\Desktop\battery_report.html
Open the file "battery_report.html" on your Desktop (double click) and look at the Full Charged Capacity, if that is very low or blank you need to replace your battery ($50)

Anuj195 · April 2023

Yes I did but the issue still

Puraw · April 2023

Anuj195

Apr 3, 2023

https://us.v-cdn.net/6029997/uploads/QOY0R4LAC1UY/img-20230402-221546.jpg
https://us.v-cdn.net/6029997/uploads/GNWEPIXEIKWH/img-20230402-221554.jpg
This are my reports can anyone check them for any discrepancy
https://community.acer.com/en/discussion/comment/1192037#Comment_1192037

Incomplete, please sent the whole report not a screen shot.