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Acer Aspire A715-51G i512thgen 's battery gets charged From 20% to 100% 2mintues
devangspsingh
Member Posts: 6
Tinkerer
Aspire A715-51G
It is a new laptop (7days old).
Its battery gets charged From 20% to 100% 2mintues and 5 to 20 in 3 -4 minutes resulting in very poor battery backup.
Very rarely it takes time and gets charged 35% to 100% in 1.5hours, and gives excellent battery backup.
I have done the battery calibration From acer care software but the problem still persists.
please help
[Edited the thread to add model name to the title]
Battery report
COMPUTER NAME DSPSCA7
SYSTEM PRODUCT NAME Acer Aspire A715-51G
BIOS V1.04 04/09/2022
OS BUILD 22621.1.amd64fre.ni_release.220506-1250
PLATFORM ROLE Mobile
CONNECTED STANDBY Supported
REPORT TIME 2022-10-06 18:20:50
Installed batteries
Information about each currently installed battery
BATTERY 1
NAME AP20CBL
MANUFACTURER COSMX
SERIAL NUMBER 1350
CHEMISTRY LION
DESIGN CAPACITY 53,015 mWh
FULL CHARGE CAPACITY 49,469 mWh
CYCLE COUNT -
Recent usage
Power states over the last 3 days
START TIME STATE SOURCE CAPACITY REMAINING
2022-10-03 22:34:02 Active Battery 30 % 15,639 mWh
23:06:55 Suspended 17 % 9,044 mWh
2022-10-04 09:06:34 Active Battery 34 % 17,371 mWh
09:11:14 Active AC 32 % 16,355 mWh
09:16:22 Connected standby AC 41 % 21,229 mWh
09:16:22 Active AC 41 % 21,229 mWh
10:28:49 Active Battery 99 % 50,959 mWh
10:28:56 Active AC 99 % 50,936 mWh
10:29:34 Active Battery 99 % 51,005 mWh
12:23:48 Connected standby Battery 77 % 39,605 mWh
12:23:48 Active Battery 77 % 39,605 mWh
12:23:51 Connected standby Battery 77 % 39,570 mWh
12:23:54 Active Battery 77 % 39,570 mWh
12:31:51 Connected standby Battery 75 % 38,565 mWh
12:32:29 Active Battery 74 % 38,519 mWh
12:32:32 Connected standby Battery 74 % 38,496 mWh
12:44:16 Active Battery 74 % 38,392 mWh
13:16:32 Connected standby Battery 64 % 33,114 mWh
13:16:32 Active Battery 64 % 33,114 mWh
13:16:34 Connected standby Battery 64 % 33,091 mWh
13:16:35 Active Battery 64 % 33,091 mWh
13:16:40 Connected standby Battery 64 % 33,056 mWh
13:16:40 Active Battery 64 % 33,056 mWh
13:16:44 Connected standby Battery 64 % 33,045 mWh
13:16:44 Active Battery 64 % 33,045 mWh
13:16:46 Connected standby Battery 64 % 33,021 mWh
13:16:47 Active Battery 64 % 33,021 mWh
13:16:50 Connected standby Battery 64 % 32,998 mWh
13:16:50 Active Battery 64 % 32,998 mWh
13:16:55 Connected standby Battery 64 % 32,975 mWh
13:17:03 Active Battery 64 % 32,941 mWh
13:19:23 Connected standby Battery 63 % 32,698 mWh
13:28:10 Active Battery 63 % 32,594 mWh
13:28:35 Connected standby Battery 63 % 32,525 mWh
13:28:36 Active Battery 63 % 32,525 mWh
13:28:38 Connected standby Battery 63 % 32,502 mWh
13:39:42 Active Battery 63 % 32,398 mWh
13:40:03 Connected standby Battery 62 % 32,294 mWh
13:40:05 Active Battery 62 % 32,282 mWh
13:40:35 Connected standby Battery 62 % 32,167 mWh
13:47:07 Active Battery 62 % 31,901 mWh
13:53:40 Connected standby Battery 60 % 30,989 mWh
14:00:49 Active Battery 60 % 30,769 mWh
14:01:27 Connected standby Battery 59 % 30,665 mWh
14:37:26 Active Battery 59 % 30,400 mWh
15:59:10 Connected standby Battery 40 % 20,501 mWh
15:59:24 Active Battery 40 % 20,490 mWh
16:23:06 Connected standby Battery 34 % 17,833 mWh
16:27:16 Active Battery 34 % 17,764 mWh
16:27:45 Connected standby Battery 34 % 17,706 mWh
16:29:24 Active Battery 34 % 17,648 mWh
16:29:56 Connected standby Battery 34 % 17,614 mWh
16:30:43 Active Battery 34 % 17,591 mWh
17:00:45 Connected standby Battery 27 % 13,976 mWh
17:09:40 Active Battery 27 % 13,872 mWh
17:10:35 Connected standby Battery 26 % 13,698 mWh
17:26:51 Active Battery 26 % 13,571 mWh
17:27:17 Connected standby Battery 26 % 13,456 mWh
17:32:41 Active Battery 26 % 13,398 mWh
18:18:35 Active AC 15 % 7,519 mWh
18:26:48 Connected standby AC 30 % 15,408 mWh
18:33:15 Active AC 100 % 51,709 mWh
18:34:45 Active Battery 100 % 51,709 mWh
18:35:39 Connected standby Battery 99 % 51,317 mWh
18:35:50 Suspended 99 % 51,190 mWh
18:38:14 Connected standby Battery 97 % 50,266 mWh
18:38:49 Active Battery 96 % 49,746 mWh
18:40:39 Connected standby Battery 94 % 48,695 mWh
18:40:40 Suspended 94 % 48,695 mWh
22:18:32 Connected standby Battery 93 % 48,371 mWh
22:18:32 Suspended 93 % 48,371 mWh
22:19:08 Connected standby Battery 92 % 47,794 mWh
22:19:43 Active Battery 91 % 47,170 mWh
22:47:54 Connected standby Battery 70 % 36,348 mWh
22:47:56 Suspended 70 % 36,348 mWh
2022-10-05 07:26:22 Connected standby Battery 68 % 35,412 mWh
07:26:57 Active Battery 67 % 35,008 mWh
07:32:05 Connected standby Battery 63 % 32,906 mWh
07:32:05 Active Battery 63 % 32,906 mWh
07:42:53 Connected standby Battery 5 % 2,356 mWh
07:42:54 Suspended 5 % 2,356 mWh
08:15:00 Connected standby AC 100 % 51,894 mWh
08:14:59 Active AC 100 % 51,894 mWh
08:32:24 Connected standby AC 100 % 51,894 mWh
08:35:49 Active AC 100 % 51,894 mWh
14:59:59 Active Battery 23 % 11,365 mWh
15:00:00 Active AC 23 % 11,388 mWh
15:03:12 Active Battery 73 % 36,533 mWh
15:03:17 Active AC 74 % 37,052 mWh
16:31:38 Battery changed AC - -
16:31:38 Active AC - -
16:37:00 Suspended - -
19:17:04 Battery changed Battery 98 % 48,799 mWh
19:17:04 Active Battery 98 % 48,799 mWh
19:27:22 Connected standby Battery 83 % 41,661 mWh
19:27:24 Suspended 83 % 41,661 mWh
2022-10-06 17:11:19 Connected standby Battery 83 % 41,210 mWh
17:11:19 Suspended 83 % 41,210 mWh
17:35:13 Active AC 1 % 427 mWh
17:46:37 Active Battery 85 % 42,146 mWh
17:46:41 Active AC 88 % 43,289 mWh
17:47:15 Active Battery 92 % 45,657 mWh
17:47:18 Active AC 93 % 45,796 mWh
17:51:16 Active Battery 99 % 48,972 mWh
17:51:25 Active AC 99 % 48,972 mWh
17:51:26 Active Battery 99 % 48,972 mWh
18:20:49 Report generated Battery 78 % 38,831 mWh
Battery usage
Battery drains over the last 3 days
START TIME STATE DURATION ENERGY DRAINED
2022-10-03 22:34:02 Active 0:32:52 13 % 6,595 mWh
2022-10-04 09:06:34 Active 0:04:40 2 % 1,016 mWh
10:28:49 Active 0:00:06 - 23 mWh
10:29:34 Active 1:54:13 22 % 11,400 mWh
12:23:48 Connected standby 0:00:00 - -
12:23:48 Active 0:00:03 - 35 mWh
12:23:51 Connected standby 0:00:02 - -
12:23:54 Active 0:07:57 2 % 1,005 mWh
12:31:51 Connected standby 0:00:38 - 46 mWh
12:32:29 Active 0:00:03 - 23 mWh
12:32:32 Connected standby 0:11:43 - 104 mWh
12:44:16 Active 0:32:16 10 % 5,278 mWh
13:16:32 Connected standby 0:00:00 - -
13:16:32 Active 0:00:02 - 23 mWh
13:16:34 Connected standby 0:00:00 - -
13:16:35 Active 0:00:05 - 35 mWh
13:16:40 Connected standby 0:00:00 - -
13:16:40 Active 0:00:03 - 11 mWh
13:16:44 Connected standby 0:00:00 - -
13:16:44 Active 0:00:01 - 24 mWh
13:16:46 Connected standby 0:00:00 - -
13:16:47 Active 0:00:03 - 23 mWh
13:16:50 Connected standby 0:00:00 - -
13:16:50 Active 0:00:05 - 23 mWh
13:16:55 Connected standby 0:00:08 - 34 mWh
13:17:03 Active 0:02:19 - 243 mWh
13:19:23 Connected standby 0:08:46 - 104 mWh
13:28:10 Active 0:00:25 - 69 mWh
13:28:35 Connected standby 0:00:00 - -
13:28:36 Active 0:00:02 - 23 mWh
13:28:38 Connected standby 0:11:03 - 104 mWh
13:39:42 Active 0:00:21 - 104 mWh
13:40:03 Connected standby 0:00:01 - 12 mWh
13:40:05 Active 0:00:30 - 115 mWh
13:40:35 Connected standby 0:06:31 1 % 266 mWh
13:47:07 Active 0:06:32 2 % 912 mWh
13:53:40 Connected standby 0:07:08 - 220 mWh
14:00:49 Active 0:00:38 - 104 mWh
14:01:27 Connected standby 0:35:58 1 % 265 mWh
14:37:26 Active 1:21:43 19 % 9,899 mWh
15:59:10 Connected standby 0:00:14 - 11 mWh
15:59:24 Active 0:23:41 5 % 2,657 mWh
16:23:06 Connected standby 0:04:09 - 69 mWh
16:27:16 Active 0:00:29 - 58 mWh
16:27:45 Connected standby 0:01:39 - 58 mWh
16:29:24 Active 0:00:31 - 34 mWh
16:29:56 Connected standby 0:00:47 - 23 mWh
16:30:43 Active 0:30:02 7 % 3,615 mWh
17:00:45 Connected standby 0:08:55 - 104 mWh
17:09:40 Active 0:00:54 - 174 mWh
17:10:35 Connected standby 0:16:15 - 127 mWh
17:26:51 Active 0:00:26 - 115 mWh
17:27:17 Connected standby 0:05:24 - 58 mWh
17:32:41 Active 0:45:53 11 % 5,879 mWh
18:34:45 Active 0:00:53 1 % 392 mWh
18:35:39 Connected standby 0:00:11 - 127 mWh
18:38:14 Connected standby 0:00:35 1 % 520 mWh
18:38:49 Active 0:01:49 2 % 1,051 mWh
18:40:39 Connected standby 0:00:01 - -
22:18:32 Connected standby 0:00:00 - -
22:19:08 Connected standby 0:00:35 1 % 624 mWh
22:19:43 Active 0:28:11 21 % 10,822 mWh
22:47:54 Connected standby 0:00:01 - -
2022-10-05 07:26:22 Connected standby 0:00:35 1 % 404 mWh
07:26:57 Active 0:05:08 4 % 2,102 mWh
07:32:05 Connected standby 0:00:00 - -
07:32:05 Active 0:10:48 59 % 30,550 mWh
07:42:53 Connected standby 0:00:00 - -
14:59:59 Active 0:00:01 - -23 mWh
15:03:12 Active 0:00:04 - -519 mWh
19:17:04 Active 0:10:17 14 % 7,138 mWh
19:27:22 Connected standby 0:00:01 - -
2022-10-06 17:11:19 Connected standby 0:00:00 - -
17:46:37 Active 0:00:04 - -1,143 mWh
17:47:15 Active 0:00:02 - -139 mWh
17:51:16 Active 0:00:09 - -
17:51:26 Active 0:29:23 20 % 10,141 mWh
Usage history
History of system usage on AC and battery
BATTERY DURATION AC DURATION
PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY
2022-09-27 1:26:31 0:00:01 1:15:40 0:00:12
2022-09-28 7:14:27 0:28:01 1:53:17 0:20:18
2022-09-29 5:20:59 0:00:53 0:44:46 0:00:35
2022-09-30 7:10:21 0:53:17 1:17:06 0:28:19
2022-10-01 2:49:18 0:30:13 1:16:08 -
2022-10-02 1:23:38 - 1:14:44 0:05:16
2022-10-03 2:14:18 - - -
2022-10-04 6:24:45 2:00:41 1:27:54 0:06:27
2022-10-05 0:26:18 0:00:36 8:18:17 592621:33:11
Battery capacity history
Charge capacity history of the system's batteries
PERIOD FULL CHARGE CAPACITY DESIGN CAPACITY
2022-09-27 38,693 mWh 53,015 mWh
2022-09-28 51,973 mWh 53,015 mWh
2022-09-29 52,093 mWh 53,015 mWh
2022-09-30 51,953 mWh 53,015 mWh
2022-10-01 51,594 mWh 53,015 mWh
2022-10-02 51,594 mWh 53,003 mWh
2022-10-03 51,709 mWh 53,015 mWh
2022-10-04 51,722 mWh 53,015 mWh
2022-10-05 51,893 mWh 53,014 mWh
Battery life estimates
Battery life estimates based on observed drains
AT FULL CHARGE AT DESIGN CAPACITY
PERIOD ACTIVE CONNECTED STANDBY ACTIVE CONNECTED STANDBY
2022-09-27 5:40:34 - 7:46:38 -
2022-09-28 6:48:03
12:16:31
130 % / 16 h 6:56:14
12:31:17
128 % / 16 h
2022-09-29 6:44:03
2:52:59
555 % / 16 h 6:51:12
2:56:03
545 % / 16 h
2022-09-30 5:27:45 - 5:34:27 -
2022-10-01 2:14:54
26:27:34
60 % / 16 h 2:18:37
27:11:17
59 % / 16 h
2022-10-02 3:54:18 - 4:00:42 -
2022-10-03 5:03:12 - 5:10:52 -
2022-10-04 6:00:36
36:10:22
44 % / 16 h 6:09:37
37:04:37
43 % / 16 h
2022-10-05 0:34:46
1:17:04
1246 % / 16 h 0:35:31
1:18:44
1219 % / 16 h
Current estimate of battery life based on all observed drains since OS
install
Since OS install 4:32:57 - 4:52:31 -
[Edited the thread to add model name to the title]
0
Answers
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see this
i have also tried calibrating battery uninstalling battery driver
resetting battery from that button on back but nothing helped
1 -
I also face the same issue. i bought it on the recent Amazon Great indian festival. The first day I got a backup of 3 hours. i thought it was because its a performance beast. But even while staying idle, battery drains out qquickly. the battery charges very fast that I thought it was because of the quality of 135 watt charger. I searched youtube related to acer battery backup and charging. The shocking matter is that he gets around 8 hours backup. In the site it shows 9 hours. @acercare should definitely check this issue. Some days I get 3,4,5 hours backup. The battery software has some serieous issue that you should strictly check on that. Today, while I was attending autocad class i didn't even get 1 hour battery backup on full charge. I am not thinking of returning the product , but Acer should solve this issue with a software update. Kindly check the commet section of the youtube video . I also contacted the customer care. the calibration actually worked , but for only for a day. Also the charging issue still persists. Acer offers 0 to 100 in just ten minutes and drain in an hour. Thought if a PC is better
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Try uninstalling these drivers and then restarting windows:
Is the problem still occurring? What is the bios version?
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
TrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
NO this doesn't works sometimes the battery works fine but sometimes it is just terrible it just charges in 12mins.
Bios version is : V1.04
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ya i already checked that but it there is no particular solution for this problem.
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Is there any option in acer care center, related to battery charging or calibration?
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
i did all that calibration stuff
0 -
Have you checked the battery wear with the hwinfo64 program?
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
i am facing the same issue from almost 20 days now. i tried calling the acer technical support and did the troubleshoot as per there suggestion but still issue is not resolved. Please check the below details
Installed batteries
Information about each currently installed battery
BATTERY 1NAMEAP20CBL
MANUFACTURERCOSMX
SERIAL NUMBER2549
CHEMISTRYLION
DESIGN CAPACITY53,015 mWh
FULL CHARGE CAPACITY51,028 mWh
CYCLE COUNT-
looks like there some issue with the battery. Please suggest
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im facing the same problem
did you fix it?? please help!
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im facing the same problem
did you fix it?? please help!
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Please mention Battery model and manufacturer
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updating bios will fix this issue
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Your model requires a 3-cell 15.2 V battery, 50Wh like the AC14B8K battery (see link)
Compatible Models: Acer Aspire A615-51 A715-71 A517-51G N17C4
https://batteryoneplus.com/battery-for-acer-a517-51g-a615-51-n17c4-aspire-a715-71The AP20CBL that you have is also 3 cell but capacity is 53Wh (too high), 11.55 V (too low) and more suitable for Chromebook and Travelmate laptops according to link below.
IMO the AP20CBL is not the correct battery for your laptop, confirmed by this thread and the erratic battery report you posted. I would replace it for an AC14B8k. Your model is also not included on this list:
https://www.laptop-battery-shop.com/acer-ap20cbl-31cp58270-1155v-4590mah-original-batteries-p-8991.html?language=en0 -
I have found the solution for this problem.
Acer have provided the updated version of bios i.e. 1.08 on its official site
Download it and your problem will be solved!!!!
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Thanks for letting us know😉
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bhai solve hui kya apki problem ? ye acer k software ki wjh se ho rha hai …acer care center m charge limit lgane pr
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