Acer Aspire A515-56G - Windows Pro 11: Inaccessible Boot Device

TooMuchWork
TooMuchWork Member Posts: 5

Tinkerer

Hello ALL,

In Feb 2022 I purchased an Acer Aspire A515-56G. My Laptop setup:
Operating system: Microsoft Windows 11 Pro (version 10.0.22000; build 22000)
InsydeH20 Setup Utility BIOS: Insyde Corp. (version: V1.26)
Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz (architecture: x64; 2803 MHz)
Physical memory: 15.8 GB
HDD0 Disk: HFM512GDJTNI-82A0A (476.9 GB)

- I changed it from Windows 10 Home to Windows 10 Pro,
- Then I upgraded it to Microsoft Windows 11 Pro
- Now it is April 2022 - only two months later and this wonderful laptop boots into the 'Inaccessible Boot Device'
- At least it gave me Advanced options 
-- Startup Repair fails
-- Restore fails
-- Uninstall Updates fails
-- System Restore fails
--- I found this via community search: https://community.acer.com/en/discussion/656178/acer-aspire-a515-56g-beware-of-new-bios-upgrade/p2
--- Could be the same but the issue is I also cannot locate the SSD driver: HFM512GDJTNI-82A0A from the vendor! https://product.skhynix.com/support/downloads.go
---- I checked my bios version is: V1.26
---- I can also see my hard drive on there as HDD0: HFM512GDJTNI-82A0A  
-- I tried running in Command Prompt: IRST Utility_Intel_18.1.1015.0_W11x64_A    - does not work and loads up asking for Admin and flickers
-- I tried running in Command Prompt: IRST_Intel_18.6.1.1016.2_W10x64W11x64_A  - does not work and loads up asking for Admin and flickers
-- Suspect, just like the other post that it is no longer picking my hard drive.
I do not want to wipe and re-install as I am not sure if my Windows 10 Pro license will work again after being activated already, will I lose my Office 2021 Pro license as well.
Most of the work should have been backed up on OneDrive, just have to re-install all the other apps.

So the issue:
Windows boots up to error: Inaccessible Boot Device
If it is the Hard Drive not being picked up - well there ain't no vendor driver to download and Acer driver does not seem to work via Command Prompt.

Has anyone any suggestions?


Best Answer

  • TooMuchWork
    TooMuchWork Member Posts: 5

    Tinkerer

    Answer ✓
    Hello ALL,

    In Feb 2022 I purchased an Acer Aspire A515-56G. My Laptop setup:
    Operating system: Microsoft Windows 11 Pro (version 10.0.22000; build 22000)
    InsydeH20 Setup Utility BIOS: Insyde Corp. (version: V1.26)
    Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz (architecture: x64; 2803 MHz)
    Physical memory: 15.8 GB
    HDD0 Disk: HFM512GDJTNI-82A0A (476.9 GB)

    - I changed it from Windows 10 Home to Windows 10 Pro,
    - Then I upgraded it to Microsoft Windows 11 Pro
    - Now it is April 2022 - only two months later and this wonderful laptop boots into the 'Inaccessible Boot Device'
    - At least it gave me Advanced options 
    -- Startup Repair fails
    -- Restore fails
    -- Uninstall Updates fails
    -- System Restore fails
    --- I found this via community search: https://community.acer.com/en/discussion/656178/acer-aspire-a515-56g-beware-of-new-bios-upgrade/p2
    --- Could be the same but the issue is I also cannot locate the SSD driver: HFM512GDJTNI-82A0A from the vendor! https://product.skhynix.com/support/downloads.go
    ---- I checked my bios version is: V1.26
    ---- I can also see my hard drive on there as HDD0: HFM512GDJTNI-82A0A  
    -- I tried running in Command Prompt: IRST Utility_Intel_18.1.1015.0_W11x64_A    - does not work and loads up asking for Admin and flickers
    -- I tried running in Command Prompt: IRST_Intel_18.6.1.1016.2_W10x64W11x64_A  - does not work and loads up asking for Admin and flickers
    -- Suspect, just like the other post that it is no longer picking my hard drive.
    I do not want to wipe and re-install as I am not sure if my Windows 10 Pro license will work again after being activated already, will I lose my Office 2021 Pro license as well.
    Most of the work should have been backed up on OneDrive, just have to re-install all the other apps.

    So the issue:
    Windows boots up to error: Inaccessible Boot Device
    If it is the Hard Drive not being picked up - well there ain't no vendor driver to download and Acer driver does not seem to work via Command Prompt.

    Has anyone any suggestions?



    Fixed!

    So I got to thinking: how was I able to install a fresh copy of Windows 10 Pro before - Of course, there was a post up here before on what to do:
    https://community.acer.com/en/discussion/623583/cant-install-any-system-on-acer-aspire-5-a515-56

    This is how I got my hard drive back just by changing the setting in bios - the original person that came up with it mentioned how and another user wrote up better instructions on how to implement it: (I summarised it)

    AaronPorsche:
    " So yes you have to CTRL+S on the main tab of the UEFI BIOS settings which then makes a new setting show up with "VMD Controller" and have to disable that setting and go from there. "

    This is what I did.
    Rebooted and Windows 11 Loaded up OK for me...
    Thanks all and take care.

Answers

  • TooMuchWork
    TooMuchWork Member Posts: 5

    Tinkerer

    Answer ✓
    Hello ALL,

    In Feb 2022 I purchased an Acer Aspire A515-56G. My Laptop setup:
    Operating system: Microsoft Windows 11 Pro (version 10.0.22000; build 22000)
    InsydeH20 Setup Utility BIOS: Insyde Corp. (version: V1.26)
    Processor: 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz (architecture: x64; 2803 MHz)
    Physical memory: 15.8 GB
    HDD0 Disk: HFM512GDJTNI-82A0A (476.9 GB)

    - I changed it from Windows 10 Home to Windows 10 Pro,
    - Then I upgraded it to Microsoft Windows 11 Pro
    - Now it is April 2022 - only two months later and this wonderful laptop boots into the 'Inaccessible Boot Device'
    - At least it gave me Advanced options 
    -- Startup Repair fails
    -- Restore fails
    -- Uninstall Updates fails
    -- System Restore fails
    --- I found this via community search: https://community.acer.com/en/discussion/656178/acer-aspire-a515-56g-beware-of-new-bios-upgrade/p2
    --- Could be the same but the issue is I also cannot locate the SSD driver: HFM512GDJTNI-82A0A from the vendor! https://product.skhynix.com/support/downloads.go
    ---- I checked my bios version is: V1.26
    ---- I can also see my hard drive on there as HDD0: HFM512GDJTNI-82A0A  
    -- I tried running in Command Prompt: IRST Utility_Intel_18.1.1015.0_W11x64_A    - does not work and loads up asking for Admin and flickers
    -- I tried running in Command Prompt: IRST_Intel_18.6.1.1016.2_W10x64W11x64_A  - does not work and loads up asking for Admin and flickers
    -- Suspect, just like the other post that it is no longer picking my hard drive.
    I do not want to wipe and re-install as I am not sure if my Windows 10 Pro license will work again after being activated already, will I lose my Office 2021 Pro license as well.
    Most of the work should have been backed up on OneDrive, just have to re-install all the other apps.

    So the issue:
    Windows boots up to error: Inaccessible Boot Device
    If it is the Hard Drive not being picked up - well there ain't no vendor driver to download and Acer driver does not seem to work via Command Prompt.

    Has anyone any suggestions?



    Fixed!

    So I got to thinking: how was I able to install a fresh copy of Windows 10 Pro before - Of course, there was a post up here before on what to do:
    https://community.acer.com/en/discussion/623583/cant-install-any-system-on-acer-aspire-5-a515-56

    This is how I got my hard drive back just by changing the setting in bios - the original person that came up with it mentioned how and another user wrote up better instructions on how to implement it: (I summarised it)

    AaronPorsche:
    " So yes you have to CTRL+S on the main tab of the UEFI BIOS settings which then makes a new setting show up with "VMD Controller" and have to disable that setting and go from there. "

    This is what I did.
    Rebooted and Windows 11 Loaded up OK for me...
    Thanks all and take care.
  • TooMuchWork
    TooMuchWork Member Posts: 5

    Tinkerer

    Fixed!

    So I got to thinking: how was I able to install a fresh copy of Windows 10 Pro before - Of course, there was a post up here before on what to do:
    https://community.acer.com/en/discussion/623583/cant-install-any-system-on-acer-aspire-5-a515-56

    This is how I got my hard drive back just by changing the setting in bios - the original person that came up with it mentioned how and another user wrote up better instructions on how to implement it: (I summarised it)

    AaronPorsche:
    " So yes you have to CTRL+S on the main tab of the UEFI BIOS settings which then makes a new setting show up with "VMD Controller" and have to disable that setting and go from there. "

    This is what I did.
    Rebooted and Windows 11 Loaded up OK for me...
    Thanks all and take care.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @TooMuchWork,

    Good to know thanks for your information. It will be useful for many people. ​