Windows 11 Clean Install keep failing on Acer Predator Helios Neo 16 (PHN-1672).

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Lytericus
Lytericus Member Posts: 3 New User

My laptop had gone very slow so i decided to perform Windows 11 Clean install, just like my other Laptop. But i encounter a problem where when i tried to install it keeps failing like on this image:

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I already downloaded the correct IRST from the driver listed on my product. So i don't know what is the problem here?

1000053217.jpg

Some additional info, My laptop model is PHN-1672-57J0 and im trying to install it on a brand new SSD i bought. WD BLACK SN850X 2TB

Answers

  • Puraw
    Puraw ACE, Member Posts: 17,954 Trailblazer

    Windows 11 Clean Install – IRST Setup & PredatorSense Recovery Clarification

    Hi Lytericus, You're on the right track prepping IRST for your WD BLACK SN850X install — that’s essential on newer Intel platforms with VMD enabled. Since you're installing Windows 11 on a brand new SSD, just a quick heads-up:

    🧩 PredatorSense Recovery won’t be available in this context because:

    • The tool depends on Acer’s original recovery partition, which only exists on factory-installed drives.
    • After replacing the boot drive, that partition is no longer present, so PredatorSense won’t show the reinstall feature.

    🛠️ Good move using RUFUS instead of the Media Creation Tool:

    • You can select GPT for UEFI directly and preload the IRST driver folder onto the same USB stick.
    • It’s also more flexible — letting you tweak install parameters if needed.

    🔧 Quick Install Checklist:

    • BIOS: Ensure VMD is enabled, Secure Boot can stay ON for Win11 unless you’re sideloading
    • USB: Use RUFUS with Windows 11 ISO + IRST driver folder (unzipped)
    • During setup: Load drivers manually via “Load Driver” if SSD isn’t detected

    Once the IRST driver loads successfully, your SN850X should appear in the installer without issues.