Subject: Charging Issue with Acer Swift SF514-51

GaneswaraReddy
GaneswaraReddy Member Posts: 1 Newbie

Subject: Charging Issue with Acer Swift SF514-51

Dear Acer Support Team,

I am experiencing a charging issue with my Acer Swift SF514-51. The laptop only charges when folded (hibernated) and plugged in, but does not charge when powered on. I've checked the battery, cables, drivers, and power plan settings, all of which are up to date. I have also replaced the charging adapter with a new one.

it shows the power symbol and the light on side 1st 20 sec when i plug it while power on and using, i did repeat unplug and plug in same repeats but once it folded it getting charged.

Could you please advise on how to resolve this issue?

Thank you for your assistance

Answers