My ACER Aspire 1 A115-31 touchpad is not working.

Alexispam
Alexispam Member Posts: 3 New User
in Aspire Laptops

My touchpad is not working i have tried several ways to solve this issue online but all efforts in vain i tried to update drivers even changing OS from windows 10 to windows 11. Everything is running smoothly except the touchpad. I have watched so many you tube videos instructions, which include pressing CTL +S in bios main to see the touchpad option, but it doesn't show in bios. I am helpless .Any final Help will be greatly appreciated

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,414 Trailblazer
    https://community.acer.com/en/discussion/707858/my-acer-aspire-1-a115-31-touchpad-is-not-working

    Reset the Touchpad settings to default and try again:

    Reset TP.png

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,292 Pathfinder

    @Alexispam

    Check to see if the touchpad driver is installed correctly in the device manager.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • Alexispam
    Alexispam Member Posts: 3 New User

    @AnhEZ28
    I tried to check but may be i don't know how to check if the drivers are properly installed.

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer

    Hello! Is there a problem driver in the device manager? What happens when you press fn+ (touchpad key)

    image.png

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  • cosmicpunch
    cosmicpunch Member Posts: 1 New User
    edited November 14

    you need to press the F7 key then the touchpad works again @Alexispam

  • Axxo
    Axxo Member, Ally Posts: 831

    Below are some troubleshooting suggestions if you are having trouble with your touchpad. The steps in this article troubleshoot the built-in touchpad on a notebook computer, and not an external mouse that may be attached. Follow the suggestions below for the scenario that best describes the issues you are having.

    If your cursor will not move or your touchpad is not working at all:

    1. Remove connected devices - Remove all devices that are connected to the system except for the power cord. This includes external keyboard, mouse, flash drives, hard drives and other peripherals.
    2. Enable/disable your touchpad - Many systems allow you to turn the touchpad On or Off by pressing a key combination. On most models it is FN + F7 or FN + F2, but could also be a different function key. The touchpad function key will be labeled with one of the images below.
      disable touchpad icons.png
    3. Restart your computer - Restarting your system may help your touchpad start responding again.
    4. Reset BIOS or UEFI to default settings - Some systems have touchpad settings in the BIOS/UEFI.
    5. Reinstall touchpad drivers - Missing or incorrect drivers may cause your touchpad to not work properly. You can try downloading and installing the latest driver from our Acer Drivers and Manuals page. You may need to attach an external mouse to complete this process.
    6. Restore Windows- Newer versions of Windows allow you to restore your operating system without losing your personal data. Make sure you select the option to Keep my files.

    If you can move your cursor but are having problems with cursor speed, erratic behavior or tapping and clicking:

    1. Adjust touchpad sensitivity - If your cursor is moving too fast or too slow, you can try changing your touchpad sensitivity.
    2. Disable tap to click - Accidentally making contact with the touchpad when typing can cause the cursor to jump around or leave the window.

    If you are still experiencing a problem, please contact Acer support for further assistance.

    ———————————————————————————

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