Acer nitro 5 Stopped working suddenly

2

Answers

  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    No problem sir I understood that I can do nothing about this as it has cable shifted inside and I can't open it due to the warranty sticker so ....
  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    I did not understand. When connecting the keyboard and battery, did the notebook work again or not? Do not accept the answer if you have not solved the problem.
    Even sir my laptop is 2 months old and I got a repair
  • As I told you before, it may just be that the keyboard cable is not connected properly.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • batmalin
    batmalin Member Posts: 4,231 Guru
    He has a warranty sticker and can`t open the laptop.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    How long will it take for Acer to respond sir
  • that question is difficult to answer. We have no way of knowing the response time. It is important to highlight that, during this quarantine period, all computer manufacturers. are facing some problems. I suggest that you contact acer technical support by phone.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    that question is difficult to answer. We have no way of knowing the response time. It is important to highlight that, during this quarantine period, all computer manufacturers. are facing some problems. I suggest that you contact acer technical support by phone.
    that question is difficult to answer. We have no way of knowing the response time. It is important to highlight that, during this quarantine period, all computer manufacturers. are facing some problems. I suggest that you contact acer technical support by phone.
    Plz tell me how to contact a technician on phone plz

  • Can you inform the country in which you live?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    Can you inform the country in which you live?
    India sir
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    Sir I booked a repair there is no visiting of any technician tell now it is really bull *****
  • Have you managed to solve the problem?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    Have you managed to solve the problem?
    No sir not till now very huge dissapointment
    As the laptop is very new and what if the problem again occurs after the repair 
  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    Sir I booked a repair there is no visiting of any technician tell now it is really bull *****
    Sorry for my language iam very frustated
     and helpless
  • Has the notebook been previously repaired? What was the reason for the problem?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    Has the notebook been previously repaired? What was the reason for the problem?
    No it's just a month old and very new there is no technician till now sir
  • OK! Try restarting the battery. To perform this procedure, turn off the laptop, disconnect the power adapter and press the power for 30 seconds.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    OK! Try restarting the battery. To perform this procedure, turn off the laptop, disconnect the power adapter and press the power for 30 seconds.
    All over sir as u told at first
    And the problem is keyboard u told it before isn't it
  • Swaroop123
    Swaroop123 Member Posts: 64 Troubleshooter
    edited July 2020
    OK! Try restarting the battery. To perform this procedure, turn off the laptop, disconnect the power adapter and press the power for 30 seconds.
    Sir they booked a mother board replacement is it good as it is 1month old
    And of course motherboard wont stop working for just 1month plz reply fast sir
  • Some users have reported that this problem occurred on the an515-54, because the keyboard or battery connector was not properly seated on the main board. The problem is that your laptop has a warranty seal, preventing the user from disassembling the notebook.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)