Acer nitro 5 Stopped working suddenly

Swaroop123Swaroop123 Member Posts: 32

Tinkerer

My new Acer nitro 5 just 2 months old ha s suddenly stopped working while using it doesn't even have pin hole plz help guys it's very urgent

Best Answer

  • egydiocoelhoegydiocoelho Posts: 57,967 Trailblazer
    Accepted Answer
    If your notebook is on time and you do not feel safe opening the notebook, send it to the Acer repair center. Now, as I said before, it could just be that the battery or keyboard connector is out of place:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
«13

FAQ & Answers

  • batmalinbatmalin Member Posts: 2,214 Mainframe Wrangler
    Try to reset with the power button, press and hold it for about 15 sec. disconnect the charger and leave it for ~20 min. then connect the charger and power on the laptop.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Swaroop123Swaroop123 Member Posts: 32

    Tinkerer

    edited July 8
    Thanks for reply but nothing worked sir,plz tell another way
  • batmalinbatmalin Member Posts: 2,214 Mainframe Wrangler
    It dosn`t turn on at all?
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • egydiocoelhoegydiocoelho ACE Posts: 57,967 Trailblazer
    What is the exact model? Example an515-51-58vh.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Swaroop123Swaroop123 Member Posts: 32

    Tinkerer

    An515-54 sirbatmalin said:
    It dosn`t turn on at all?
    Yes it doesn't turn on at all
  • Swaroop123Swaroop123 Member Posts: 32

    Tinkerer

    edited July 8
    What is the exact model? Example an515-51-58vh.
    An515-54-52h2
  • batmalinbatmalin Member Posts: 2,214 Mainframe Wrangler
    Well in this case you have to send it back to Acer for repair/replacement
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • egydiocoelhoegydiocoelho ACE Posts: 57,967 Trailblazer
    I agree with colleague batmalin. However, there are some users reporting a similar problem with the AN715-51 model, which has the same motherboard as the an515-54 model and the problem is solved by reconnecting the lithium battery and the keyboard. See this link in the German community: https://translate.google.com.br/translate?hl=pt-BR&tab=wT&sl=auto&tl=en&u=https://community.acer.com/de/discussion/comment/791474/#Comment_791474
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • batmalinbatmalin Member Posts: 2,214 Mainframe Wrangler
    Yeah, but if he has a warranty sticker this is not doable.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Swaroop123Swaroop123 Member Posts: 32

    Tinkerer

    I agree with colleague batmalin. However, there are some users reporting a similar problem with the AN715-51 model, which has the same motherboard as the an515-54 model and the problem is solved by reconnecting the lithium battery and the keyboard. See this link in the German community: https://translate.google.com.br/translate?hl=pt-BR&tab=wT&sl=auto&tl=en&u=https://community.acer.com/de/discussion/comment/791474/#Comment_791474
    I agree with colleague batmalin. However, there are some users reporting a similar problem with the AN715-51 model, which has the same motherboard as the an515-54 model and the problem is solved by reconnecting the lithium battery and the keyboard. See this link in the German community: https://translate.google.com.br/translate?hl=pt-BR&tab=wT&sl=auto&tl=en&u=https://community.acer.com/de/discussion/comment/791474/#Comment_791474
    Is that mean I can do nothing else . And it take time to make this repair by Acer 
  • Swaroop123Swaroop123 Member Posts: 32

    Tinkerer

    batmalin said:
    Yeah, but if he has a warranty sticker this is not doable.
    Yes sir I have a sticker
  • batmalinbatmalin Member Posts: 2,214 Mainframe Wrangler
    Well only option - Acer Service Center
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Swaroop123Swaroop123 Member Posts: 32

    Tinkerer

    batmalin said:
    Well only option - Acer Service Center
    Fine😂😂thank you for reply sir very very thanks 
  • batmalinbatmalin Member Posts: 2,214 Mainframe Wrangler
    You are welcome mate!
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Swaroop123Swaroop123 Member Posts: 32

    Tinkerer

    Will it work definitely after a journey to care centre
  • Swaroop123Swaroop123 Member Posts: 32

    Tinkerer

    Or is it gone permanently
  • Swaroop123Swaroop123 Member Posts: 32

    Tinkerer

    Sir is Acer service fast in India,or am I going to face this for years lol..
  • egydiocoelhoegydiocoelho ACE Posts: 57,967 Trailblazer
    Accepted Answer
    If your notebook is on time and you do not feel safe opening the notebook, send it to the Acer repair center. Now, as I said before, it could just be that the battery or keyboard connector is out of place:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Swaroop123Swaroop123 Member Posts: 32

    Tinkerer

    If your notebook is on time and you do not feel safe opening the notebook, send it to the Acer repair center. Now, as I said before, it could just be that the battery or keyboard connector is out of place:
    Ok thank you sir 👍 but I will send it to care centre and I don't feel safe to open it
  • egydiocoelhoegydiocoelho ACE Posts: 57,967 Trailblazer
    I did not understand. When connecting the keyboard and battery, did the notebook work again or not? Do not accept the answer if you have not solved the problem.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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