F5-573-37XJ. Battery Signal always blinking even AC adapter is unplugged and if Power is off

salehakram
salehakram Member Posts: 73 Enthusiast WiFi Icon
edited December 2019 in Aspire Laptops
My laptop model F5-573-37XJ. For a few days, when i wake up from sleep then i saw Orange Color Signal Always Blinking, Or it's occurring any time. if i unplugged adapter then it's showing same. if i press power button it's open normally but always signal blinking. So i tried to reset battery but nothing fixed. if i unplugged internal battery and plug it again then it working normally for few days. after some days again it happening. it's really boring to open laptop cover again and again. How can i fix it?

Best Answer

  • aphanic
    aphanic Member Posts: 959 Seasoned Specialist WiFi Icon
    Answer ✓
    Technically, yes, there's no problem at all, but there are some caveats.
    1. Cells are balanced inside of the battery when charging, there's circuitry for that, if you're using older cells (the 3 original ones that came with the laptop) and a new one I'm guessing they won't hold the same capacity... and the BMS (the balancer so to speak) may have a hard time.

      When re-purposing battery cells for another thing, you usually note down the capacity the cell is able to hold at that time because it's been used before. So you understand better, because I sometimes write stuff that's hard to understand, the cells of your original battery are able to hold 2800 mAh each at their rated voltage, since they've been used for a while and without going into why they may be able to hold 2540 mAh now (and the number is likely going to be different for each); except for the dead one, which is the one that made you unable to use the battery as such to begin with.

      So when building a new battery using those 3 old cells you should (ideally) know how much energy are they able to store and pair them with one that is able to hold more or less the same. Ideally, in practice you could be fine using another one.

      That's what many sellers of "brand new" replacement batteries do, the cells inside are actually refurbished from other batteries and they tweak their imitation of the control chip to report the values they want, or the manufacturer they want, etc.

    2. Say you have 4 cells you wanted to use to make the battery, when you took them out you probably noticed they were weld by a thin stripe of nickle (some metal tabs) and they were probably weld by a spot welder. Those things are expensive, but they're used not to warm up the cell too much, the welding is done pretty much instantly. You *could* weld them with a regular soldering iron, it's not the safest of things (remember lithium batteries ought to be handled with care), but it could work. And if for some reason there's someone in a shop near you that has or has built a spot welder it'd be preferable to ask for their help with rebuilding the battery.

    3. Don't use any of the chips from the replacement battery, go with the original ones. Not only they're not reverse engineered and all, but you know they worked fine with your laptop, always prefer the original stuff over a cheap knockoff.
    Still, there's something I have to point out if you go that route that I'd seen in the past, but it's been a while since I had to rebuild a battery (nowadays they're all flat like those of phones). I don't recall the laptop brand it was, but after rebuilding the battery because the control chip had already deemed the battery to be "broken" it wouldn't report the newly made capacity correctly and Windows for example would say it was a broken battery. Far from it, because the cells were new, but it's like it had stored the data on the previous cells and didn't measure it again, needless to say the battery worked just fine.

    But! Acer seems to have that battery reset procedure I've been reading about in the forums (either a pin in the back of the laptop or pressing the power button for 15+ seconds), that could make the controller check for the state again or refresh its measurements, etc.

    After telling you all this, consider the time you'd have to put into it, maybe it's better to risk it getting a new replacement battery (from a different vendor / brand) and see how it behaves. If it gives you trouble, return it right away and look for another :D. Seriously though, there's no foolproof path forward I can think of :/
«134

Answers

  • Did this issue occur after any windows update? Have you checked the battery status with the hwinfo64 program?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • salehakram
    salehakram Member Posts: 73 Enthusiast WiFi Icon
    I checked it with hwinfo64. and it's occurring with any version of win 10, i changed windows version many times but same. 
    hwinfo64:
    DESKTOP-1JLGLNH -----------------------------------------------------------

     [Current Computer]
      Computer Name:                          DESKTOP-1JLGLNH
      Computer Brand Name:                    Acer F5-573-37XJ
     [Operating System]
      Operating System:                       Microsoft Windows 10 Professional (x64) Build 18363.535 (1909/November 2019 Update)
      UEFI Boot:                              Present
      Secure Boot:                            Present


    Battery #0 ----------------------------------------------------------------

     [General Properties]
      Device Name:                            AS16A5K
      Manufacturer Name:                      PANASONIC
      Serial Number:                          7203
      Unique ID:                              7203PANASONICAS16A5K
      Chemistry:                              Lithium Ion
      Designed Capacity:                      32120 mWh
      Full Charged Capacity:                  28382 mWh
      Wear Level:                             11.6 %
     [Current Power Status]
      Power Status:                           On AC Power
      Current Capacity:                       28382 mWh (100.0 %)
      Current Voltage:                        16.495 V
  • Have you tried to uninstall the ac adapter and battery drivers in the manager and have you tried to calibrate the battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • salehakram
    salehakram Member Posts: 73 Enthusiast WiFi Icon
    yes i tried all the things but nothing fixed.[Note: it's new battery and i bought it about 6 month ago] 
  • What is the version bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • salehakram
    salehakram Member Posts: 73 Enthusiast WiFi Icon
    BIOS Version: V1.27 . i'm already tried with another BIOS firmware of my Model but nothing fixed so again in V1.27
  • Have you tried resetting the lition battery?
    In addition, the e5-575 model has the same motherboard as the f5-573 model and has newer bios versions. Try upgrading to version 1.47, but remember that updating bios is a risky procedure and will be at your own risk.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • salehakram
    salehakram Member Posts: 73 Enthusiast WiFi Icon
    yes i tried resetting the lition battery. can you please give me BIOS V:1.47 link? i can't find in official site
  • First make sure this button is pressed correctly:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • salehakram
    salehakram Member Posts: 73 Enthusiast WiFi Icon
    Yes i checked it, and it pressed correctly. and flashed new bios 1.47 . now what can i do?
  • This is the link: https://www.acer.com/ac/pt/BR/content/support-product/6737?b=1
    As I told you before, the e5-575 models have basically the same motherboard and bios file. However, I do not guarantee you 100% that updating the bios will solve the problem. Also, it is an extremely risky procedure.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 44,776 Trailblazer
    >>>[Note: it's new battery and i bought it about 6 month ago]  >>>

    Did this also happen with the old battery? Jack E/NJ

    Jack E/NJ

  • salehakram
    salehakram Member Posts: 73 Enthusiast WiFi Icon
    No it's not happened with old battery. and today i flashed new BIOS 1.47. now my external keyboard freezing when my laptop  turning on every time.
  • salehakram
    salehakram Member Posts: 73 Enthusiast WiFi Icon
    If the electricity goes out and charge goes to 95% or 97 or 93% then when electricity come, Laptop charges do not rise above it. it's need to down to 80% or 70% then reconnect to laptop then it's goes to 100%. and it's occurring every time. 
  • OK! Try restoring the bios to factory defaults by pressing the f9 and then f10 keys to save on exit and make sure you solve the problems!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • salehakram
    salehakram Member Posts: 73 Enthusiast WiFi Icon
    Again same problem. please see this video. is it really for new battery? am really very upset after buying this battery. https://youtu.be/eU4KDrE7mxo
  • Can you inform the model of both batteries and also the voltages?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • salehakram
    salehakram Member Posts: 73 Enthusiast WiFi Icon
    My Old Battery Information:

    Number of Cells: 4-cell

    Battery Chemistry: Lithium Ion (Li-Ion)

    Battery Capacity: 2800 mAh And New battery information in picture

  • OK! But does the new battery have the same voltage as the old battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackE
    JackE ACE Posts: 44,776 Trailblazer
    Jack E/NJ

    Jack E/NJ