Hi, over the last couple of months, my laptop has started to take a long time to to turn off or go to sleep. It takes about three minutes each time I do either action. This is not the biggest problem by itself, but since this has happened, other issues have started to occur with the laptop. I don't know if they're related or not.
To fix this issue, I've tried everything I can think of, including system restore, and even a full reset of the laptop back to factory settings. I've also done checks of the hardware and the results say no issues.
FWIW, the only time the laptop turns off normally is when it's in safe mode.
Can anyone help with this issue? It's been driving me nuts for ages. Thanks.