the_emporium Troubleshooter

My daughter's Zest Plus phone had a similar issue. However I replaced the SD card with a different brand and she hasn't had that issue since then (over 7 months). The old SD card however seems to work fine in a different phone.

Option 1 which may work. Go to android device manager: https://www.google.com/android/devicemanager Log in using the main account you used to set up your phone. Once you log in, if you phone is connected to wifi, or cell data, you will see it. You can then try this: * Find your T08 on the screen * Enable “Lock & Erase”…

As I mentioned in a different thread, this is what I have found for the original cover. Quick search for the part number shows that the acer part number is: HC.70211.08A Not sure where you are are located. In the UK: https://uk-store.acer.com/flip-cover-with-window-for-liquid-zest-plus-blue In France:…

just curious.. using that pinhole... Did it do a full factory reset (lose everything), or was it only a partial reset of some settings ? ALSO, as someone else pointed out in another forum, isn't that little hole your MICROPHONE on a T08 ? Thnx

Is Any of the flipcover stuff showing ? Weather, shortcuts, etc.. ? If not, then it may be possible that the flipcover task is not running.. Under Settings, there is an option for Flipcover. If you select it, you can turn the flipcover task on/off. If that doesn't work, you can try to clear the cashe or maybe even the data…

I encountered the same problem. After some experimenting, I found it only happens when I connect to speakers or amplifier. It works fine on any set of headphones. initially, I thought it was associated to DTS being enabled. When I'd disable it, it would be less frequent. But after some more experimenting, I am assuming it…

What do you mean it doesn't fit ? You sure they gave you the correct one ? It should not be too complicated. The back cover is identical to the one that comes with the phone by default which doesn't have the flipcover. It is honestly just the same back cover, with a flip cover fused to the edge of it. If the back cover is…

Have you tried using regular wired headsets ? Just to see if it is actually just the music decoder causing the glitch or actually bluetooth... Also, another thing you can try, is to use a different media player.. I like to use MXPlayer myself, and it works pretty well for pretty much any file.

Have you tried with any other phone or device to ensure that it is not the bluetooth/aux implementation of the car. I know it sounds dumb, but sometimes it could be something else. Also, try with DTS enabled, and DTS disabled to see if it makes a difference. I know on my T08, I have a pair of old aplified speakers, that…

Glad it helped... You can "Accept as solution" on the bottom of my previous reply, to tag it as the reply which helped you. YES, SD cards can be a problem with Android 6.0, if formatted as internal storage (a.k.a. adopted storage). My daughter's phone had a 32GB microSD card, and I guess this phone did not like it much…

For pictures, I know it sounds like a silly question, but did you remove the little blue protective film that is on the lens ? I initially missed that when I removed the back cover to install the flip cover, and the rfilm emoval tab got caught behind the cover I had similar thoughts, and was ready to return the phone due…

I agree, it is not official support. You probably won't get much of a direct answer from official support anyhow. But in 95% of the cases, first thing that they would tell you is to do a factory reset, and then if problem persists, they'd tell you to call google (which we all know is ridiculous). The only risk there is for…

I have the exact same phone, but do not have this issue. I have Firefox installed, a,d shortcut even on my home page, and no issues after reboots. Since your phone is relatively new, I'd recommend downloading any available system updates for the phone and allow it to update to the latest version available (Settings->About…

Have you tried a different charger and cable ? I did have one of my Zest plus phones which came with a bad cable (even though it was new). Using it, no matter what, would be a trickle charge. I changed cable (since I have piles of them), and the charging rate is normal. Anyhow, just a thought.

Have you takent he latest Firmware update ? I am suspecting that there are many side effects after the last update acer put out. I had a few strange behaviour on my phone after the last update (including the obvious one that DTS was no longer truely functional - even though it was supposed to be fixed - and controls seemed…

I hate to do factory resets also.. Yes it does delete all the data.. But at least contacts, wifi passwords, applications and thier settings (unless sideloaded) are backed up to your google account (assuming you did not disable that feature). I usually just back up my pictures, any downloads, and viber messages, and do a…

There is unfortunately no option. It is hardcoded to 24hr time display. Just like the weather location is hardcoded to detect current location and use that instead of allowing user to select something manually and ignore location settings. Acer would need to modify the flipcover app to add these option. It would be…

Well, the app starts and seems to work pretty fine on my Zest plus with latest update. OK, it tries to connect forever to my make believe watch, but it does not crash, and I do get the main screen with the apps shown. It does not crash. Other than a factory reset, hard to recommend too much Odds are that whatever the…

At what point does the app crash ? Right when starting it, or after running for a while ? I don't have a smart watch, but I installed the Wear App, faked connecting it to my PC bluetooth (instead of a watch), and it did try to set it up and all. Then when I exited and went back in, it shows me all the expected app screens,…

You can report a bug here.. It is not an official channel, but there are many Acer contacts here, and they will take the reports back to the engineering team for review. Many of us reported bugs here : Like flipcover temprature on zest plus not working, and DTS sound which was broken, and they were fixed in the last…