Acer liquid z6 takes a long time to charge

kelly2504
kelly2504 Member Posts: 3 New User
edited March 2023 in 2017 Archives

Yesterday I bought Acer liquid z6. After more than 8 hours charging the batterylevel is just 37%. Is it normal that charging the battery for the first time takes so long?

Best Answer

  • kelly2504
    kelly2504 Member Posts: 3 New User
    Answer ✓

    Unfortunately the solutions didn't work. Ik went to the shop en got a new one. At this point, it works perfect. But thanks for the help!

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    no, not normal.

    power it off and connect the charger, this will increase the charge speed.

     

    then check if it discharges fast, probably there's an application draining the battery.

    I'm not an Acer employee.
  • kelly2504
    kelly2504 Member Posts: 3 New User

    I already tried this. The phone was off for 5 hours and the battery level was increased with only 4%.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    not good, call Acer support service or your seller.

    I'm not an Acer employee.
  • the_emporium
    the_emporium Member Posts: 61 Troubleshooter

    Have you tried a different charger and cable ?

     

    I did have one of my Zest plus phones which came with a bad cable (even though it was new).  Using it, no matter what, would be a trickle charge.  I changed cable (since I have piles of them), and the charging rate is normal.

     

    Anyhow, just a thought.

     

     

     

  • kelly2504
    kelly2504 Member Posts: 3 New User
    Answer ✓

    Unfortunately the solutions didn't work. Ik went to the shop en got a new one. At this point, it works perfect. But thanks for the help!

  • azzholeneo05
    azzholeneo05 Member Posts: 2 New User
    it really takes a long time for a newly purchase smart phone..mine i charged it for 10hrs...its the instruction by the seller

Categories