wis Seasoned Specialist

Have a look at scarboro's thread.

Fix: chkdsk /f.

This thread suggested a hard reset.

See this webpage.

WHY DO I FEEL ELECTRICITY WHEN USING THE LAPTOP BEING CONNECTED? A few weeks ago I bought an Acer aspire a715 72g. What happens is when I connect the laptop and power it up (the base of the keyboard and the back of the screen is made of aluminum). How to solve this problem? Thank you Mira aquí.

The OP did not mention the model number. At this point you don't know the laptop specifications any more than I do. I saw that the OP wrote "update". It is not necessary for you to point it out or quibble about semantics.

Suggestions to speed up your laptop; some of which you may have implemented already, but costs nothing:1. Disk Cleanup & Disk Defragment periodically.2. Use only Windows Defender as anti-virus. A second program will be counter-productive.3. msconfig.exe to Startup Menu. Hide Microsoft programs & delete the rest.4. Delete…

Let us know the reason for upgrading to Windows 10, your present OS & the model number.It's not that difficult to exchange the HDD for one with a larger capacity.

The license key or product key should be on a label on the side or back of the device. If the label has fallen off, here are some workarounds.

Have you try doing this? What error message did you get? What were you doing before the booting problem?

Connect the television to laptop & power both up.If the TV image is normal, the laptop screen has failed or its connection is loose.If the TV screen is black, re-seat/replace the RAM stick(s). If no resolution, damaged RAM slot(s) or damaged motherboard.The CMOS battery is unrelated to the problem.If the device is still…

Updating the UEFI can cause your device to be inoperable, so don't undertake it lightly. After downloading & extracting the firmware, double click on the .exe file in your Downloads folder. Because you are flashing within Windows (as oppose to using the InSyde utility or DOS utility, which work outside of Windows) you will…

Rosewill card. Read the reviews for more info.

You can create a system image with Macrium Reflect, send it to an external drive or SDXC; then wipe the Evo 970. Password reset is a taboo topic. View video.Restore the system image to the Evo 970 when the password is no longer an issue.

If the eRecovery asks for the language disk, but it's useless; you will need to use another computer to download the Windows 7 .iso & transfer it to a DVD with the Creation Tool.

Most welcome.

If you are unable to do a factory reset, the next step is a reinstall of Windows OS.

Unscrew & left tab, lower right corner of the bay cover. Seems easy enough to find out for yourself. https://www.youtube.com/watch?v=N3ntDKOJleQ

Are you able to do a factory reset as shown here?

Probably not, if you've been able to boot from the 2.5 SSD & the new M.2 SSD appears in the UEFI.