ScottyC Practitioner

It's important when asking for help online that you be as clear and precise as possible. From your post I know only that you have an ultrabook, but I have no way of knowing which model you have and that can make or break a solution. Because your unit is an ultrabook I'll assume that you have Windows 8, and I'll also assume…

Hi guys, sorry about the delay. Thanks Jack for bringing this to my attention, seems interesting haha. So to begin, let's not jump too far ahead of oursleves. It's important that we know exactly what is happening beforehand. So here we go... When you turn on the computer, you say the screen is black, this is fine. But what…

A very good point, I sometimes forget the smaller details. Thanks for your input! Take care, ScottyC

If you are still in warranty your battery will be covered, there's also a chance that the power board is the issue. If the battery doesn't fix the issue and you're out of warranty I may be able to help. Hopefully the battery will take care of it though. And long time no see Finlux, hope your new year is off to a good…

I likely have a solution for you, but I need to know which country you're in first please.

Hi Jack, bmo0014, I'll first point out that Jack made a point of contacting me directly asking for help with this case so you can get this unit up and running, so thank you Jack for continuing to show us exactly how dedicated you are to helping others! And sorry for the delay, I've been unbelievably busy with other…

Thanks Jack for brining this to my attention, just posting now so that I get a reminder if the case goes any further. Hopefully it's solved, if not I'll "chime in" so to speak haha.

Ok, Aspire One running Windows 7 basic. Before we go on to troubleshooting wireless issues, when was the last time that you did a factory reset on your unit? If you've had your unit for a while it can get bogged down over time and cause exactly the sort of issue you're describing. There are still steps that you can take…

If you're dead set on doing a bios update I would suggest doing it out of Windows. It would eliminate the possiblity of esaclation issues (admin rights) and the possibility of Windows corruptions causing upgrade issues.

Simple, because the difference between 100x fast ethernet and 10x is discernable to the average pc user. The difference between 100x and 1000x is rarely picked up on by those who are simply looking to check their email. Large corporations hire teams of advisors to save fractions of a cent on items sold in large quantities.…

Disk partition is corrupt. You'll need to format it, let's hope you can get it done through the Windows Explorer. Plug in your drive, go to computer and where you would normally double click the drive icon to open the drive and list it's contents just right click and select "Format". A window will open and ask you to…

Insight provided, see your thread for respose. For the record, the kernel is software that essentially translates application instructions to computer useable assembly language. So yes, kernal_issues BSODs are almost always software related, be it corrupt or missing files, bad configuration or faulty mapping tables, etc...

You also mentioned that you updated drivers which caused issues for you. If you're seeing BSOD due to kernel issues (I assume that's what you were implying) I would wager the wireless and lan drivers would be responsible, as I've seen it before. I'd suggest downloading a copy directly from the Acer site for 8.1 to try to…

Battery cycles don't work this way within Windows 8 live environment as the power management service continues to pick up a false values and tricks the system into thinking the battery is dead when it's not. In Win 7 you could just enter safe mode and wait for the unit to shut off while the services isn't running. In…

You're welcome, glad I was able to help you out. Happy holidays and enjoy your newly functional 4752!

If I'm remembering correctly the 11th digit in the serial number is the year of fabrication, the 12th and 13th are the week in that year.

You're correct, Acer used multiple suppliers for webcams for this device. HERE is the Acer hardware detection utility that you can use to detect which hardware vendor created the device in your system. If it's not listed I would say download one of each, considering they're less than 4MB each.

That's pretty odd, I'm wondering if it's possible that the recovery disks are corrupted? Either way, if you're seeing this it may be related to the registry. You can allow your user permissions to modify the MSCONFIG by entering the registry editor, going under HKLM and right clicking on properties and selecting…

Perfect, so you have a home copy of Windows 8 which is why it's not letting you change it. You'll need to fully reinstall Windows and choose English as a default language. To do this, open the charms bar, click properties and then change pc properties. Once there, go to general and then look for something along the lines…

You're very welcome and don't worry about it, this sort of thing isn't exactly beginner level, and you're doing pretty well already. You are correct, you would have the .fd and the .rom files in the root of the USB drive. Just remember that the USB has to be formatted to FAT32. If it's NTFS it won't load (or it will, but…