Ideas_Acer Practitioner

OK DC, if you believe that the battery life out of the box is truly that far below the expected, please contact Tech Support and request service on the device. Out repair team can have a look and assess the situation. If the battery is under-performing they will replace it.

Thanks for your input, DC. I know from my own personal experience that battery life can be a very tricky subject. There are 3rd party benchmark tools that we run that perform very specific tasks over a strict time period and result in a benchmark measurement of the battery life. Different benchmarking tools can provide…

That sounds like a cool idea, doesn't it Phuoc. Sadly, it isn't in our plans. It is surpisingly expensive and time consuming to produce a new Android revision for an existing device. In addition, tablets typically don't have a life-time that lasts very many years as selling prices are not very high, processors and features…

I'm not aware of any such alarm in the phone. I have been using a Liquid Zest Plus for nearly a year and there is no such alarm for that device. I believe that the Zest is quite similar in design.

Hi Gary. This isn't quite the right forum for your question (our laptop forum might get you more detailed help), but I may be able to assist. You can go to our support page and order full recovery media. Try this... https://www.acer.com/ac/en/US/search?q=order%20recovery%20media&sec=answers

The first thing I would do is make sure that you have subscribed to the MS Office tools included on the system and have your MS Cloud storage account set up. The Cloudbooks are designed to make heavy use of cloud storage rather than on-board storage. Once you have that in place I would expect you will find it working much…

Your question is more of a Sales topic, rather than Service. I suggest contacting the Acer Store with your question. They should be able to help.

You make a great point, Big D. The Predator line is FAR from entry level. If we are going to have that feature anywhere, Predator would be the obvious place. I'll let the boys (and girls) in Gaming know your views. Thanks!

I use the Zest Plus phone myself, Sprunk. I love that thing. I have done some checking around here but I don't yet have a good answer on OS update plans for this phone. It is running Android 6 today but it isn't yet certain if Android 7 will be provided for this model. Let's keep our fingers crossed and when I get a better…

I understand what you want to do, croaid. But quite frankly, it isn't really our role to produce special tools to help people modify their systems to do something they were not designed to do. There were a LOT of changes made in Win8 and Win10 and the devices (not just Acer's) that are designed for those OS versions are…

You have a very interesting post, PV. And you ask some GREAT questions. I can't personally help much, but I suggest that you post a similar message under the Predator Laptop forums. I know your are not 'gaming', but your hardware requirements are much the same as high end gamers crave, and they tend to be quite…

Thanks for getting in touch with us, Se77en. Fan noise can be a real bummer and This is an issue worth looking into. I'm taking two steps in response... 1) I'm moving this post to the 'Desktop & Servers' Forum of the Community in hopes of getting some additional exposure to your issue and hopefully some feedback and…

Thanks for your note, tribblon. It is an interesting proposal and I will send it on to the notebook team for consideration. I'm not too surprised that the E5 series doesn't have this feature, as the E Series is our entry level product line and it generally does not carry a lot of 'extra' features and capabilities. I'm not…

Duuuuude! I learned a little something today. (THAT doesn't happen very often, BTW! ) The issue you brought up is the result of a matter of timing. When our VN7 was in design we knew that the SST feature was coming for that processor, but it turns out that the product was done and ready to go before the SST feature was…

Thanks for the feedback, Dude. I'm not 'in the know' about what is going on with the SST capability in that product, but will make an inquiry and see if I can find out something on this. Thanks much!

No, that is NOT the fastest computer to game on. Here is a little primer ... E series devices are 'Entry level' products, designed for the casual user who wants to do the basics at a reasonable price. These models are not targeted at heavy users like gamers, photo editors, video makers, etc. For big time gaming power, take…

I'm sorry that you didn't get the answer you needed from our agent, wnstn. Our agents are there to help with user problems and troubleshooting issues, but are not all knowing about all topics. It isn't their role to advise on 3rd party components or reconfiguration questions. However, you came to the right place by posting…

Hello All. I spotted this thread and wanted to let you know that someone submitted an Idea in the Community Ideas Forum here a few months ago regarding a request to disable the splash screens on monitors at start up. We escalated that to the monitor design team and they saw it as very positive feedback. They have informed…

Hi V. I suppose you can download anything you want. But you can never install Win10 on your Chromebook. You can also fill your gas tank with Diet Coke, but you won't be able to go anywhere. Very similar situation. BTW - We will push new Chrome OS updates to your Chromebook as they become available, so you will always be up…

Hi Tahir. I'm sorry I'm not quite understanding your request. Are you saying that you tried downloading a Sims game from the Google Play Store and the tablet did not support it? Can you please provide some more details on what is happening? Thanks!