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Update: I tried pressing the start key and clicking the start button but they did not respond, after restart on windows explorer in task manager they are now working fine. I have noticed this occur after a screen blackout for a few seconds.SamirBilalMemon said:@egydiocoelho As you can see it occurred today completely randomly on battery power, my mouse got stuck and i suspected that the black screen will come, I had positioned my phone on the side from before so i quickly hit record so you guys could see the whole thing.
@Suvan I installed the chipset driver and the issue still occurred today as seen in the video below.https://www.youtube.com/watch?v=2vQdXdn-i3I
@Suvan What's the point? You have exact same notebook bios 1.07 latest recommended driver, when I was using those i still had the problem. I still have the same problem now, also I am reluctant to do so because its 480 mb and i only get 1.5 gb per day. I need my data to complete my coursera courses, I always fall short of data, at this point I will no longer do anything to BIOS or amd driver since yours seem to work fine and mine should too. I'm sorry but I will only take up a completely new suggestion now, or else it's contact acer support and warranty, my warranty is still active and I have video evidence and troubleshooting evidence.Suvan said:@SamirBilalMemon yes I have the same acer aspire a515-43 model with ryzen 5 3500u with bios v1.07. I think you could try the previous graphics drivers of the 3500u.