sathya0403 Pioneer

Hi Prajapati, Could You please help us with the exact Model Number. Or the Part number is it, NT.MUPSI.003 or NT.MUPSI.001

Hi, Thank You for posting here. We could definitely help, Provided we may require more information on the issue, could you please let us know if you already have a google account(Gmail). Also let us know if you have completed the Initial setup.

Hi, Rooting will not be answered here in Acer Community. [edited to comply with guidelines]

Hi, Based on your input, it seems that the Wifi is enabled, to cross check the same you could get to Network & Sharing Centre > Adapter settings,. 1; How Far are you from AP? 2; Do you see available networks?.

Hi, Could you please explain what exactly you are looking for, is there any way I can see what is REALLY WHERE?

Hi, The Issue is not with the OS or the Hardware, the result you got was due to a OS Downgrade,. Search online for the appropriate drivers,. Cheers.

Hi, Sorry that you removed the sticker, but there is NO WAY that you would get a new one, if the sticker had the SNID / S/n info, then by any change if the unit breaksdown / will not power on, EVEN IF the computer has warrnty, will be considered as Out of warranty,. check warranty clause here:…

Hi, Hope its a Windows 8 tablet, if so the Key would be in a MPI Card(Microsoft Product Identifier Card) along with the Product package, if you fear that you misplaced or lost the MPI card, Sorry that you may need to purchase a Fresh copy of MS office. Cheers.

Hi Rosie, You may use the recovery media for the OEM version of the OS, which will not prompt you for product key, if you do not have one or created one contact Acer support to get one,. If you are using any ISO or retail version, you may need to find the product key on the Package of the Retail Discs that you are using,.…

Hi, Webcam & the Mic will not work when used as monitor!, the same could be used under tablet interface with Android OS, not when connected with different device as Monitor, for touchscreen function, have you tried with a USB cable connected from your computer to the monitor?,. Cheers.

Hi, Could you please let us know the Model of the computer?

Hi, Sorry that your computer is not working & you are unable to install OS, just for clarification here, you are not asked to purchase OS, but the recovery media, as you said the computer is 3 years old now, you had almost 3 years to create a Recovery media, if you would have created 1. you could have used the same to…

Hi, Its recommended to install the service pack one, windows will not prompt to install any updates if already installed, Cheers.

Hi, Yes reinstalling the OS back to factory defaults should also set the unit as it was out of factory. so that should solve your issue. Cheers.

Hi Becks, Welcome to Acer Community.

Hi, You can go for it blind folded, the system could be upgraded upto 8GB, thats for sure,. Cheers,.

Hi, Sorry to hear that you have deleted the default partition, Yes you could still get back to factory defaults, you may get recovery Media from Acer. Contact Acer.

Hi, I see this monitor has a display port. Refer here: http://www.acer.co.uk/ac/en/GB/content/model/UM.HG7EE.007 Cheers????

Hi, I dont find the OS in SSD, Most of the times SSD would cary only the Recovery information & the OS will be in the main SATA HDD. Cheers.

Hi Mrs. Wally, Based on your Description, its either the OS is corrupted or some(3rd Party) Malware, Try to do a system restore to earlier date & time. Once you get to the password screen(Windows Password / Login Screen), Hold shift & restart the unit, you should get to Recovery Environment, select Troubleshoot>Advanced>…