gcsgupta Troubleshooter

Since this was a product from lawsuit, I don't think you will be eligible for warranty support, if I were you, I would have reviewed the lawsuit website to see contact info. I doubt there would be a sticker with the S/N. Get a look at the lawsuit website.

1. Do a power drain: Remove the battery, power cord, then press and hold the power button on the laptop to drain static electricity. Reconnect the power sources and check 2. Uninstall ACPI from device manager: Windows key and the "R" key, in the RUN box, type CMD.exe, press enter In the Device manager window: Click the…

Did you try updating the video drivers and disable HDD sleep in power saving option? I had this issue with my lappy and disabling the HDD sleep to never in the advanced options of power option seems to have fixed it for me.

The D255 is the model number, and the 2256 is to identify the basic configuration that your Aspire installed with. This number will give you information on amount of memory, size of HDD, processor speed, etc.

If the external monitor works just fine, then screen's fried. I don't think Acer's warranty will cover it. Try to get in touch with them. These things usually does not happen on its own, check with your friends, family or anyone around if they used your lappy. Try to recollect if you closed the lid and held the lappy…

Instead of running a full system restore, I suggest you try the following listed down here: Open the Run box by pressing the Windows key and the R key or Right click bottom LH corner select Run,type "netplwiz" (Without the quotes) Double click on the user, click on Group Membership, select the user as Administrator, you…

You could try either one of V5-471P, Best Buy has them quoted to have backlit keyboards @ $550.90 or M5-583P-6637, this seems to have a backlit keyboard from Acer, Bestbuy has one @ $629.99

If you are unable to install an update listed in Acer Live Updater, please open Microsoft Store app on your Windows 8 PC, search for Acer Live Updater and update the app or install it, this should now fix the issue

The System Properties window does not show your product key, it shows your Product ID. The COA and the Product key are two different things. If Windows is pre-installed on a computer by an original equipment manufacturer (OEM), the operating system is automatically activated without the need for interaction from the user.…

I'm afraid that this will be honored by the warranty, unless you have purchased something that covers damages. Regards, GG

Please follow the steps below to refresh the IP addresses of your network: 1- Turn off your wireless router (and unplug it from the electricity outlet if it does not have a power button) 2- Turn off your internet modem (if you have one) and unplug it from the electricity outlet 3- Turn off your computer(s) 4- Turn off your…

Seeing the description, I understand this could be an issue with the touchpad itself, since you have tried all the possible things, check if there is any further updates to the drivers or check the warranty to get the issue fixed, probably it might require the touchpad module replacement.

Try a different adapter, it could be due to no power in the battery and the adapter is actually dead.

I believe you are not relating about the icon on the system tray (right hand corner of the screen), if that is the case, try downloading the launch manager software from acer driver download page, I would have given the link, if you had provided the details about the product.

Thank you for your inputs on getting the driver installed, but blaming the manufacturer is improbable, its like expecting the a dentist to treat for a broken bone. The manufacturer can only provide the drivers for OEM operating system that came installed, if we wish to change the operating system to our desired one,its…

Try to give more info on the product, the family and model number, which will aid in an appropriate solution.

MicroSD memory card up to 32G (SDHC 2.0 compatible)

Check this link to see if it helps you. http://acer.custhelp.com/app/answers/detail/a_id/29975

Did you mean to restore it to the out of box experience and start afresh again? If so, you may try this and see if it helps (ensure that you do not have anything important on the tablet): * Power off the tablet. * Press and hold the Volume up button, which is located closest to the rotation lock. Note: In landscape view,…

Bio Protection on this Acer model is the finger print reader: Acer Bio-Protection fingerprint solution