condoview New User

Thanks for your prompt response and I will do all the steps that you recommended and update you with my results. Again thanks for your help.

I have new information. I take out the battery for 12 hours and after that I put the battery in and restart the laptop. I can hear the window starting sounds but the screen still black and I can't see anything. I can see the blue light is on above the keyboard pad so I know the laptop is On but I just can't see anything.…

Hi sorry for late reply as I just saw your reply just now. I remove the battery and press start button and plug it to charger and let it rest for 1.5 hours. The put the battery back on and turn off and turn in the laptop and unplug the charger from laptop I see my laptop blue lights is on above the keypads and the touchpad…

Cory I have the same issue how can I contact you?