CB5-571 won't start and out of warranty.

googlingaway
googlingaway Member Posts: 1 New User
in 2016 Archives

My 15" Acer Chromebook CB5-571 just died a couple of weeks past the warranty deadline. It was wonky when I first got it from the Play Store but the updates seemed to help. Now it just died and won't start. Where can we go for recompense on these defective machines? I'm not willing to shell out around 1/3 of the purchase price for a battery when I'm not sure that's the issue. Google Play is nice, but not when the machines they're selling are ***** and nobody can own up to the issues.

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Hi googlingaway,

     

    I moved this post as it was originally attached to one that had not been updated in nearly a year.

     

    I'm sorry to hear about your issue. With the warranty being out, anyone could provide service but If you'll send me a private message with your Serial Number, I'll be glad to see what options we have available.

     

    Thanks,
    Cory

  • Aukerman
    Aukerman Member Posts: 4 New User

    Cory,

     

    I have the same issue. How do I pm you?

  • condoview
    condoview Member Posts: 5 New User

    Cory I have the same issue how can I contact you?

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