MartinJohn00001 Seasoned Specialist

@MahedAli Hi, Find the System Memory information of your unit below. Memory size UMA SKU - 4/8 GB DDR4 SDRAM Discrete SKU - 4/8 GB LPDDR3 SDRAM Supports maximum memory size - 8 GB As per as the above specs of your unit, you can add up-to 8GB of RAM in your unit. Also check the link below and check and for the RAM and…

@DiscoKilljoy Hi, Find the System Memory information of your unit below. System Memory Controller - Integrated in the Intel Kaby Lake/Skylake-S processors Number of DIMM slot - 2 Maximum memory - 32GB (using two 16GB modules) Data rate - 2133 MT/s DIMM type - 288-pin DDR4 1.2V UDIMM Supported capacities - 4GB, 8GB, 16GB…

@XxPraveenxX What is the exact model of your notebook? Example AN515-51-75kz I hope that this is helpful to you! If I have answered your question click YES alone please, thank you :3

@Choii Hi, sorry to hear it. Kindly try the below steps and check. Power Drain and BIOS RESET1) Unplug the AC power adapter. 2) Press and hold the Power button down until the unit goes off. 3) Search for a pinhole that has a battery symbol next to it on the backside of your laptop, insert a small paperclip in the battery…

@Pomaa Hi, sorry to hear about the issue. could you tell what is the error message that you are getting? I hope that this is helpful to you! If I have answered your question click YES alone please, thank you :3 

@Kachu Hi, sorry to hear it. Try the below steps and post your results. Power Drain and BIOS RESET1) Unplug the AC power adapter. 2) Press and hold the Power button down until the unit goes off. 3) Search for a pinhole that has a battery symbol next to it on the backside of your laptop, insert a small paperclip in the…

@Schnaz Hi, sorry to hear it. Check the link below and contact the Acer Support, they can help you. https://www.acer.com/ac/en/GB/content/service-contact I hope that this is helpful to you! If I have answered your question click YES alone please, thank you :3

@Romka0647 Hi, sorry to hear it. Check the link below and contact the support. They can help you. https://www.acer.com/ac/en/US/content/service-contact I hope that this is helpful to you! If I have answered your question click YES alone please, thank you :3

@shakey Hi, Find the Storage information of your unit below. Storage Subsystem Hard Disk drive 500 GB / 1 TB 2.5-inch 5400 RPM Optical disc drive 8X DVD-Super Multi double-layer drive According to the above specs, it seems that it is not possible to add a M.2 SSD. Also check the link below and check and for the RAM and…

@Puresage Hi, Find the Storage information of your unit below. Storage Subsystem : • SATA HDD  Storage 1 : M.2 2280 for SSD (PCIe/SATA Co-lay)  Storage 2 : 9.5mm/7mm co-lay (Support HDD Door) This is the Storage Information of your unit. I hope its useful. I hope that this is helpful to you! If I have answered your…

@Naveen101 Have you tried changing the Power options in “Advanced” settings tab? If not please try the below mentioned steps:* Click Start button, click Control Panel, click System and Security, and then click Power Options. * On the Select a power plan page, click Change plan settings for the plan that you want to change.…

@Barstow Hi, Sorry to hear about your issue. Kindly try the below steps and do a Powerwash to reinstall the Chrome OS and check. Powerwash: 1. Restart the unit and get to the Log-in page where it asks for the Log-in Passsword to login in-to the unit.2. Press and hold down Ctrl + Alt + Shift together and when you are…

@Manomay Hi, Sounds good that your queries have been answered! :) If in case if you have any queries in the future, post them and get them answered :3 I hope that this is helpful to you! If I have answered your question click YES alone please, thank you :3

Also check the link below and check and for the RAM and SSD/HDD upgrades for your unit. They are Crucial and they guarantee compatibility with your exact model. Write down the part number for your reference and then order it from Amazon, it's cheaper and also has fast delivery. It is the most tested to be working.…

@Zealvijay Hi, Sorry to hear about your issue. Check the below links and follow the steps mentioned in below two links. They contain step-by-step instructions with pictures, so that it will be easier to follow and resolve the problem. 1) https://www.howtogeek.com/395296/fix-my-microphone-doesnt-work-on-windows-10/…

@Manomay Hi, Find the System Memory information of your unit below. System Memory • DDR3 Dual Channel Support / 2 SO-DIMM slot • Maximum: 8 GB (4 GB + 4GB) As per as the above specs of your unit, You can upgrade up-to 8 GB with the given two slots. Also, Find the Storage information of your unit below. Hard Drive • 2.5”…

@Virus_MP4 Hi, Sorry to hear about your issue. Find the temperature information of your unit below. Predator and Nitro products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to…

@Candyy Hi, Sorry to hear about your issue. Find the temperature information of your unit below. Predator products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle…

@JohnSmith1007 Hi, Sorry to hear about your issue. Check the below steps. I hope it will be helpful for you, they also contain videos so that you can try the steps in a easier manner. 1) First check if the mouse and the keyboard are paired in a proper way by following the below steps. If your wireless mouse and keyboard…

@EthanM Hi, Sorry to hear about your issue. It seems it is an hardware issue. Check the link below and contact the Acer support in your location and they can help you. https://www.acer.com/ac/en/US/content/support I hope that this is helpful to you! If I have answered your question click YES alone please, thank you :3