DamagedIntense Troubleshooter

Thanks for your response, I installed de GM7 predator SSD and it seems to be working fine, but I have a question, the BIOS and Task Manager does not recognize the model of the SSD, it still shows the previous model (Western Digital). I have tried to find a Firmware upgrade but there is none available, is there a way to fix…

Hello, I would rather not try that option but instead a partition tool. Thanks!.

Hello!, I have finally been able to make it work!. Here are the details on what I did that helped me overcome the issue: 1) The main problem is the Windows 10 image supplied with the Acer Nitro 5, it is mainly designed to work with the Optane module (IRST Windows 10 configuration image). The Acer Nitro supports other type…

Thanks for the follow up, I have tried to modify to the RST with Optane option and it does happen what you say the system crashes that is why I fully understand the usage of the safe mode. Even so, it still does not detect the drive since it is looking for the OS on the primary drive that is port1, not port0 (this a…

Hello, it shows no options like it is the same screenshot as the one in the first image I shared. Let me know if you need any further information. Thanks!

No, it does not show any options for the HDD: Let me know if you need any further information. Thanks!.

Hello, here is the information based on the instructions: Let me know if you need any further information. Thanks!.

Hello, Thanks for the quick response, I have followed your instructions but it seems that my disk is in an incompatible state, is there any tool so that I can mount again the volume?. Do you have recommendations on what steps can be taken?. Thanks!

Hello I have done the upgrade and it still turns off the keyboard lights after 30 seconds when connected to the AC.

Hola, muchas gracias por su amable respuesta, entonces si es compatible con el protocolo NVMe?, podría funcionar un PCIe gen3x4 m.2, porque veo que el que viene instalado es un PCIe 3x2 m.2, también me podría compartir la capacidad máxima que soporta?.

Hola, muchas gracias por la respuesta. En base a esta información me surgieron algunas preguntas: 1) Actualmente el equipo tiene 4GB de RAM con una velocidad de 2666MHz a un voltaje de 1.2V, menciona que solo se tiene un slot ocupado, por lo que el otro slot está disponible. La pregunta es, si se coloca un SO DIMM de 8GB a…