ChristianMV

Tinkerer

Ya he resuelto mi problema, gracias! Por si sirve de ayuda a alguien, simplemente hay que restablecer windows desde el modo seguro (reiniciar el portatil y presionar ALT + F10). Una vez hecho esto pude iniciar sesión y actualizar los controladores, pero se mantuvo la actualización de la BIOS, así que todo ok.

At last!! I already know why AIDA64 didn't work. The Intel Rapid Storage driver was not installed correctly. Problem solved. : D

I have a Windows Pro but I didn't find the file (?) However I think I could do it from "gpedit.msc". Anyway could you send me your regedit file? :)

I tried but it didn't work -_- The same blue screen.

Thanks for all!! Now we just have to solve the problem with AIDA64, I will get in touch in their forums.

sri369 said: Ok! I'll try. I wrote "gpedit" but it fails, can't find the file. I wrote gpedit.msc later and it works, but I can't find the route because you didn't put the route (just put "...") (?) Forgive my awkwardness. Only for this program. Is Intel i7 9750H. And I have an nvidia rtx 2060 graphic that I use as the…

Yes, I solved the driver problem by resetting windows with Alt + F10, thanks! I already have the latest version of the BIOS + all updated drivers (or so I think). The problem now is that AIDA creates blue screen errors and I don't know if it will be due to some failure in divers, or some thread of the processors that…

I downloaded the latest BIOS version from the official Acer website and then installed it. This is manual, isn't it? Now AIDA64 not found and when I try to start the program I get a blue screen -_- I I fear that something bad will happen inside the notebook so that AIDA does not start ...

Thank you! sri369 With windows updates you mean not do it automatically from the device manager panel right?I did a factory reset as you indicated above and everything went well, I already have the BIOS to the latest version and all the updated drivers!