rufaz Troubleshooter

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  • see at the bottom. there's a small hole(battery logo on its side) that you can press with a pin/needle or something. if you couldnt press it using pin/needle, or not confident whether you're pressing it correctly or not, you can remove the black cover and press the button with your finger. the button is quite big. press it…
  • oh my. it was easy? last time i tried to pry off the screen by starting from the top, it was alright.. then moving to the bottom, i was afraid i would mess up somewhere.. hence i stopped. tried to search for any guide in youtube, there's none. did you record the whole process? (i bet you dont...) but, if you do, mind to…
  • have you tried right-clicking the bios updater file, and "run as administrator"? sometimes, executive file does funny thing when this particular option isnt chosen
  • i guess, best solution is to go for acer's authorised service center and let them do the job. you'd definitely get back genuine hardware... but, it will be expensive.
  • i had the same issue, there were repititve "ghost touch" on along top of the screen. i thought it was due to defective touch panel and wanted to order a new screen. but really, somehow the driver i uploaded, repaired it for me. perhaps, windows replaced the n-trig driver that you installed, and it brought the issue back? i…
  • THANK YOU! since i am afraid that your link will die again, i have uploaded this very same file to my own google drive. i believe the google drive link wont die easily. this is the link; https://drive.google.com/file/d/0BzFxbfly24ZFajNrUEtxd1dVS2M/view?usp=sharing if any other user needs the driver and my link or seba's…
  • hey, could you upload the n-trig driver somewhere? n-trig website is now down as microsoft bought over them. i am still having the touchscreen issue and i couldnt solve it without the driver.
  • hello. could you upload the driver again? i will keep it in my cloud too for other people when they come ask for it. my touchscreen has been working badly. it is almost unusable with the glitch. im just using the mouse now... i wish you could help me here. thank you!
  • hey, i am running r7-572g with upgrade to windows 10 (not clean installation) everything worked well, including the pen (i tested it in microsoft word, pen works fine, pressure sensitivity works as it should) the only problem i had when i upgraded to windows 10, was that there was a "mouse lag" issue. mouse stutters every…
  • sorry, i dont have such device in hand. but in theory, it should work. ever tried putting in your main drive into the 2nd slot? (just to ensure it works as per our theory. lol) wish any acer mods are here to help.
  • i am not sure about r7-571 internals. i think they're the same with r7-572?? i dont know, really. (apparently, they are similar, check youtube vid below) i am on r7-572g. (i5 4200u & gt750m). it came without SSD, only with 1tb HDD. however, there is an empty MSATA slot. i put in 128gb msata and perform windows recovery…
  • i have also tried to download the same realtek driver from realtek website(recently released), the same mouse freezing problem occurs. only 7027 version from acer website worked good -i am on upgraded win8 to win 10.
  • yep, i downloaded the 7027 version from acer website. worked well for me. apart from that, i also reinstalled the dolby thingy. it is in; ds1 folder ->x64 -> any one in this folder. they're the same exact thing.
  • i know the solution is there. but i'd also like to point out that i got into the same problem, it was the same realtek's driver by ending realtek's .exe in task manager manage to temporarily put it away how i solved it? i downloaded windows 8.1's sound driver and reinstall it. it solved my problem.
  • tighten the screws below the device, if not mistaken, this issue is due to some loose screws below the black rubber grip. this causes the hinge to not able to function properly, hence, the device go into sleep/hibernate or whatever mode that you set when you close off the hinge. situation: as you lift the device, putting…
  • i am not sure about 4650u or any other higher model of processor. one thing i know that, there is a version of R7-572 that has i7-4500u in it. google it up
  • im not sure with the flickers. but usually, flickers will occur WHILE UPDATING the driver. not after that. the dimness could be due to power settings being messed up? check back power options. when on battery and when plugged in, during high performance mode, balanced mode, power saver mode.
  • i think i have the same issue here. r7 572g here.
  • dont worry. windows 8 isnt that bad. just do some modifications here and there. voila, it will look just like windows 7, only with the extra "metro ui". not that bad actually. thanks to you too. i got some new experience. :-)
  • never once in my 9 years experience in computer maintenance, bios is the one causes fresh-installed windows to not to be able to boot up. congrats acer for being the first one.
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