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  • Hi anner08, WiFi connectivity issues can be very complex to properly diagnose - because of that, I never accept any statement such as "meaning this is not an issue with the router", until detailed testing is completed and documented. Knowing the exact configuration of your WiFi system is critical, before it can be safely…
  • Hi Lexford: 1:try to disable unnecessary services 2.Do a disk cleanup as administrator
  • Hi DexSlazenger, 1. Turn on the computer containing the hard drive you want to erase and type in the BIOS password when prompted. If you can't remember the password, try the backdoor passwords on the Password Crackers website (link in Resources). If you find a backdoor password that works, skip the following step. 2. Turn…
  • Hi Ibus: 1.Try to download chrome recovery utility in the Flashdrive(8 gb) by using a windows computer. 2.Insert the Flashdrive into the chromebook and hold down the esc key along with the refresh key by turning on the power key. Chrome os will be installed and then unplug the Flashdrive. Hit LIKE if you find this useful.…
  • Hi Donnalou: kindly follow these steps: 1.If problems occur when an application is in use, uninstall it to see if you fixed the issue. 2.Make sure that the problem is not caused by incorrect operations such as mistakenly touch and press the Power Button. And your tablet’s buttons might get stuck by tablet case. 3.Your…
  • Hi kxi Kindly follow these steps, Method1Using SmartTVs, Streaming Boxes, and Game Consoles* 1Check if your internet is down. From time to time, you will experience internet connection problems. To check if your internet connection is working, try launching other apps, such as Netflix or YouTube, and see if you are…
  • Hi BillH11103: Uninstall the original audio driver and install the latest Windows 10 audio driver from acer support site. How to uninstall the audio driver: * Press the Windows logo key + X. * Click Control Panel. * Select Programs and Features->Uninstall a program. * Locate and find Realtek High Definition Audio, Conexant…
  • Hi DanielRD: Try these... Option 1 ... 1. First, while the computer is off, connect an external monitor. 2. Next turn on the computer and allow it to fully load. 3. Once loaded, press the "Windows Key" + "P" to open the "Easy Display Switcher". 4. In here select "Computer only". 5. Now shut down the computer and disconnect…
  • Hi Srd2K16: Try uninstalling the ACER touchpad in the Control Panel / Device Manager. You'll find the touchpad under "HID" devices. Don't worry that you have no touchpad functions after you uninstall the pad. You can restart your computer via ctrl-alt-delete and cursors etc., when the computer reboots, the touchpad will…
  • Hi DoughN: * Go to your PC’s desktop and right-click on any empty space. * Select Display Settings. * Scroll down to Multiple Displays and click Detect. * For a wireless monitor, click Connect to a wireless display under Multiple Displays. A wireless monitor allows your PC or mobile device with Miracast capability to…
  • Hi BillH11103, I suggest you to uninstall and reinstall the Audio drivers. Follow the steps to uninstall the Audio driver: * Press Windows Key + X key and click Device Manager. * Right-click on the Audio device listed and click on ‘Uninstall’. * Select the option to Delete driver software. * Restart the computer after its…
  • Hi i hope this solves your problem. 1. Make sure Bluetooth is turned on. You should see the little Bluetooth symbol at the top of your phone’s screen. If you don’t, go into the settings to enable it. 2. Determine which pairing process your device employs. The process for pairing devices can vary. Sometimes, for example, it…
  • Try Power Wash.: Press and hold the Esc key and refresh (F3) key and then press the power button to turn on the Chromebook.--->Press and hold the Esc key and refresh (F3) key and then press the power button to turn on the Chromebook.The Chromebook will boot to Developer Mode. Press Ctrl + D to turn off OS verification.When…
  • Kindly follow these steps:A)power cycle. 1. Turn off your Chromebook off. 2. Press and hold down the "refresh" button(which is located just above the 3 and 4 keys) and tap the power button. 3.Release the refresh key once you see the chromebook starting back up B)BROWSER RESET.(By clicking on the settings icon you will find…
  • Kindly follow these steps. 1) Start your computer and log on as an administrator. 2) Click the Start button then select All Programs, Accessories, System Tools, and then click System Restore. 3) In the new window, select "Restore my computer to an earlier time" option and then click Next. 4) Select the most recent system…
  • Hi, in order to change uefi mode to legacy you have to disable the secure boot which is under boot mode in boot menu.sometimes to disable it might ask yoy bios password,you have to set it up and then try to change. hope it works, Thank you, Edited the content to hide personal information Acer-Samuel
  • This is my opinion,if you need to download yes you can,but before that you can try system restore or system refresh.it might work
  • * Charge your laptop’s battery to full—that’s 100%. * Let the battery rest for at least two hours, leaving the computer plugged in. This will ensure that the battery is cool and not still hot from the charging process. You’re free to use your computer normally while it’s plugged in, but be sure it doesn’t get too hot. You…
  • * Turn off the Laptop * Unplug all the cables from the Laptop * Take out the Laptop battery * Press and hold the power button for 20 seconds and then release it to drain the flea power (static charge.) * Reconnect all cables back again and turn on the laptop now try booting to your computer.still not working try to tap del…
  • Navigate to the Acer Download Web page (see Resources) to download and install a “Bluetooth” driver if it isn't included with your operating system. From the Acer Download Web page, select the "Acer Product Family," "Product Line" and "Product Model." From the "Operating System" drop-down menu, select your computer's…
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