Razamax Devotee

I agree, the body of this 17 inch laptop is big enough that they could have easily put slightly more powerful speakers in it. The sound issue is due to the Realtek chip. Realtek just provides a cheap DAC and audio drivers, and then leaves it up to the OEMs to design their own audio software. The chip is good enough, but it…

Thanks for the guide, you can also copy the drivers repository folder present in windows to a different partition and then install all your current drivers by pointing to this folder when checking for driver update through the Device Manager. That folder is located in: C:\Windows\System32\DriverStore\FileRepository When…

Thanks, for this driver. I see that my HW ID is present in the .inf file, so I assume that this will work for my system. So, the question is, why is this driver not listed as an update on the Acer website or MS drivers catalog for my specific Hardware ID? By the way, do you have the link to the drivers page from where you…

So I finally had some time to search for Realtek drivers for my specific hardware using the hardware ID on MS catalog, and the only options that came up were the same driver that is currently installed, 6.0.1.8485 from 7/10/2018! Helios 500 Realtek audio chip hardware ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0299&SUBSYS_10251243 I…

I will definitely do that

IPS panels with faster response times are currently very expensive. The monitor you mentioned, PG279Q, is retailed at $699 in US, currently selling on Amazon for $579 in US. If Acer had put something of that quality in Helios 500, the base model would have costed over $2500 in US, instead of the $2000 it currently costs.…

Thanks, I did not know you could search the MS catalog using your Hardware ID. I will try that when I come back from vacation.

I agree with you, there is no need to update drivers if everything works fine. But as I mentioned above, the Wifi drivers were giving me issues and a driver update resolved those issues. So there is a case for keeping your drivers updated. Sometimes there are changes in the OS that require a driver update, or sometimes…

That review by notebookcheck was the only place I could find the response times for this particular display. Keep in mind that this is an IPS panel, and the 14 ms gray to gray and 9 ms white to black response times are very good for a such a panel. The reviewer says so themselves. Also right below in the review, look at…

I am currently on vacation, and have left my Helios 500 at home, when I get back I will list the Hardware ID, it should be the same for all Helios 500 users, as all of them have the same chip. But how were you able to update your drivers, from windows update or by manually finding a driver? The point I was making was that…

I agree with you that it is absurd that Acer does not update drivers on their support website. I recently updated my Killer wireless adapter driver directly from Killer website, and the new driver is far better than the previous one installed on the system or the one that is available on the windows update website. See my…

Acer unfortunately does not provide updated drivers on their website. They recommend we run windows update to install updated drivers, but for some reason windows update does not detect when an updated driver is available for your hardware. For example, I tried to search for an updated driver for my Killer Wireless Adapter…

No, the keyboard's brightness stays the same, but it was a little less bright than the macro/power/track pad right out of the box, so I assume this is how it was designed from the factory. And to be frankly honest, I do not mind the brightness at all.

Sorry, I got extremely busy in work and could not respond earlier. The good thing that came out from my test is that the problem is fixable and it is not a permanent hardware or LED issue. And it is still working for me. The LED's change to blue if I cycle the keyboard on or off, but only stay blue until the next restart.…

So, I yesterday, after a very long time, I toggled my keyboard off, using the Fn+F9 key, and something very strange happened. At the third cycle in the toggle where it switched from keyboard on to keyboard off to keyboard+track pad on to only track pad on and finally only keyboard on, the LED lights on the keyboard were…

So, yesterday I installed predator sense on my laptop, to try to figure out this color problem. Predator sense displays the same blue color value for both the Macro keys and keyboard. But of course, the keyboard is now greenish. In fact, even the installation .ini tells predator sense what default colors to install on the…

@Username3, I do not have predator sense installed on my system. I only had it for two weeks and then I did a clean reinstall of Windows and never reinstalled predator sense back. So it is probably not predator sense that is causing this issue. I am thinking it has something to do with bad LED's

Well, I am not bothered by it that much to take it to repair, I can still see the keys in dark and that is all I want. I only mentioned it to let everyone know that the problem is real and exists. I will only take it to repair if ever the LEDs stop working altogether. Good question. Maybe they just don't care, or aren't…

I can also confirm this issue on my Helios 500 PH517-51-72NU. My keyboard LEDs have turned greenish in hue to such a degree that there is noticeable difference between the blue power button/macro keys/track-pad color and the keyboard color. It happened gradually over time during the six months I have had this laptop. There…

Yes, that is true