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  • Lithium ion batteries lose a small amount of capacity and charge cycles every time you completely charge or discharge them. Cars that use those batteries are set to only run the batteries between 20 and 80% charge most of the time. 
  • USB C cables are not passive, they have circuitry in them and the circuits that they work with are fussy about having the right loading. One port might be marginal for use with a slightly out of spec cable. Try using a certified cable. 
  • YES. The CP513-1H- xxxx will work with both touch (capacitance) stylii and USI stylii. https://community.acer.com/en/kb/articles/14902-what-acer-chromebooks-support-the-universal-stylus-initiative-usi-standard
  • There are 4 things that could be wrong, the hardware configuration (BIOS), the installed software (extensions and Chrome apps), and the OS update software. Lastly, the touchscreen itself (unlikely). First try doing a hardware reset. Power down then hold down refresh and tap power. Repeat this twice. This defaults the BIOS.…
  • One one monitor is supported.
  • How did you test the charger?
  • ALL Chromebooks from ALL makers have user facing web cameras. Some edu models have cams that flip over. All these cams are capable of 720, only more expensive large screen ones have higher res. Cameras are a Google requirement.
  • If this started happening after an update, before going through the disruption of a Powerwash, try a hardware reset and reset the flags. A hardware reset is like resetting the BIOS on a PC to the defaults. With as fast as Chromebooks boot up, this should take under 2 minutes. * Power off the chromebook. * Hold down the…
  • The R(Rotatable display)-series was Acer's first convertible Chromebook. ALL Acer R1-s have the same "platform" and the same AUP end date, June 2021. The new version of the convertible is the Spin series, with an AUP end date of Nov 2023 Google goofed. Many users reported the same issue, not just Acer R11 owners. Brand new…
  • Before Powerwashing, try opening a second instance of Chrome as an new window and entering chrome://settings/clearBrowserData. If Powerwashing seems necessary, the only files that might be lost are those in the folders shown under "My Files" in the Files app. Those are the Downloads folder, Play files, and Linux files,…
  • This problem was created by a Google update 6 months ago. The manual rotate work around was broken by the most recent update version 73.0.3683.114. if you use it, when put into tablet mode, the display is forced back into landscape. This problem is NOT being addressed by Google, which caused it, and perpetuated by Acer who…
  •  It's not just usb-connected wireless mice and keyboards. It's any periperals that use USB or Bluetooth. This is an known issue caused by bad code common to Bluetooth and USB. Google is working on it. Until there's a fix, there are reliable work arounds, both PITA. With a keyboard, use the screen rotate shortcut <shift> +…
  • I have the same problem. It's not just usb-connected wireless mice, its any perperals that use USB or Bluetooth. This is an known issue caused by bad code common to Bluetooth and USB. Google is working on it. Until there's a fix, there's a reliable work around, although it's a PITA. Each time you want to use tablet mode,…
  • Save whatever you need from the Downloads folder to a temporary folder on Drive. If you have an external SD card installed, remove it. Install the Chromebook Recovery Utility. Take 8GB or 16GB USB stick and plug it in. Run the Chromebook Recovery Utility. (It will ask for your model number.) Follow the directions. When the…
  • The "Seasoned Specialist" is completely wrong. Those directions will not only get you nowhere but cause you a HUGE amount of effort. Powerwashing will not recover a password. What it WILL DO is make it impossible to use the Chromebook until you find out your password another way, or create a new GMail account to complete…
  • Ignore any comments from people who don't have an Acer CB5- series Chromebook about what "you should be on". Get used to being one OS version behind the pack. I have. :-C Each of the +60 hardware platform versions of the OS is released whenever the developers are finished testing the most recent update for that platform…
  • Before doing anything else to your Chromebook, test the mouse with another computer and if it isn't Bluetooth, try another mouse with that port. I've tested a lot of mice, and the only difficulties I've ever had were with low battery in wireless ones, and occasionally with Bluetooth pairing. Every mouse, RF, Bluetooth and…
  • Google and Acer know what hardware accessories will work with Chromebooks. A "tested device" list isn't needed. Google shows supported device types listed under Help ( ? ) in the System Tray of every Chromebook under the topic "Connecting Devices/File types and external devices that work on Chromebooks", and it indicates…
  • Unplug the charger. If there is one blue solid light on, the Chromebook is on and running. If the screen isn't illuminated, press and hold Brightness up key, (5th from the left, big Sun). (Don't laugh, I use it so seldom that I forget that it's there). If that doesn't work, the backlight may not be working or the LCD…
  • You could try the Powerwash procedure from the Settings/Advanced settings. That restores all settings, removes all user accounts and data. If that isn't good enough, you have a problem. Acer support has no model "C70" in their public suppport database of Chromebooks. The model needs to be absolutely correct for a full…
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