Ozzy13 New User

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  • Many thanks Laurent_14, I can't really see anything that identifies the 4 slots so may I safely assume that the original 1 x 8gb module was in DIMM1 when I opened the case. I did not move it; I just inserted the (2) 4gb modules to the 2nd and 4th slot because the colours matched. The inside guts of a computer is not my…
    in Mixing RAM Comment by Ozzy13 March 2017
  • Thanks Kathy, I appreciate your fixing the error of my ways. I couldn't find my post (now know where to find it) and wasn't sure how to respond to Mary and explain what my problem is. Many many thanks for you assistance. Season's Greetings
  • Hello Mary, Thanks for your interest. It seems you have picked up on an incomplete post I started. Shortly thereafter I reposted and provided details of my dilemma and had received some assistance but it seems all those posts are gone. The following is my original post…… --- This PC was purchased with Win 7 and upgraded to…
  • Once again, many many thanks!!!!!!!!!!!!!!!!
  • Hi IronFly, The Win 10 Product ID I referred to is a combination of numbers and letters, similar to 00223-81058-AAOEM. I assume I recorded this number when I upgraded to Win 10 when it was first made available. I cannot thank you enough for all your assistance. I am sure you have armed me with enough info to get me started…
  • Many thanks Is what you say meant to mean that I physically remove HD & 'hopefully' retrieve info externally and then return HD to the PC and then proceed as you set out; or, just do what you suggest with my PC stuck in it's current state of not booting up past the setup screen. And, ref your last message regarding Windows…
  • Hi Ironfly, Thank you so very much for the info. I had no idea I could re-install Win 10 as I only had Win 7 installed when I bought the PC. You have definitely given me a good kick in the right direction. This is something I must put on the backburner until after Xmas but I shall give it a go in the New Year. Silver Stars…
  • Hi Ironfly I appreciate your taking the time to assist. Actually in retrospect I suppose it is not realistic to believe my files are intact as I fear that the factory reset may have chugged along far enough to mess up everything but I have a couple hard drive enclosures so I at least have the means to try if I can figure…
  • Hi Nash, Many thanks for taking the time to respond. However, my problem is creating the recovery backup disk; not accessing the disk. Regards nash72 wrote:i have the same pc and the dvd drive is not that great, you have to push the dvd tray in slowly on both sides so it loads properly. i had to do that acouple of times…
  • Hi, I just bought an Aspire TC-220 and encountered the same problem. All I could find was that Acer Drive is used to connect to Revo One which is an Acer mini type computer. For the life of me I cannot figure out why it is included with desktops; but, once I removed Acer Drive in the Control Panel setting, all popups…
  • Hi & thanks again. I truly appreciate your assistance. Unfortunately, I must put this issue on the back burner for a few days. Maybe I can get back to you then if ok. Best Regards
  • Hi and thanks for your response. Unfortuately, no error code. Just the message 'A problem occured while creating the recovery disk', as shown in the attached print screen. Believe me I have tried everything. But always get same message. Many thanks
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