Aspire TC-220, Windows 10 - recovery backup.
Hello all,
Just bought subject desktop a few days ago. Try as I may, I am not able to create a 'recovery drive'. I have tried all types of blank media - DVD, USB (various sizes starting at 1MB) & a 1T external hard drive. Always get message that 'there was a problem creating the recovery drive'.
Any ideas?
Thanks
Answers
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apart the error message, there is any written error code?
something like 0x00.........
I'm not an Acer employee.0 -
Hi and thanks for your response.
Unfortuately, no error code. Just the message 'A problem occured while creating the recovery disk', as shown in the attached print screen. Believe me I have tried everything. But always get same message.
Many thanks
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ok, let's narrow a few things.
to create a recovery backup, normally a 16-32GB USB flash drive is needed.
can you please post a screenshot of Disk management?
windows logo key + x
Disk management
I'm not an Acer employee.0 -
Hi & thanks again. I truly appreciate your assistance. Unfortunately, I must put this issue on the back burner for a few days. Maybe I can get back to you then if ok.
Best Regards
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i have the same pc and the dvd drive is not that great, you have to push the dvd tray in slowly on both sides so it loads properly. i had to do that acouple of times for the dvd to pick up that a disc was in the drive. hope it helps abit. keep the window (this pc) open so you see if the dvd changes on the left side of the window.
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Hi Nash,
Many thanks for taking the time to respond. However, my problem is creating the recovery backup disk; not accessing the disk.
Regards
nash72 wrote:i have the same pc and the dvd drive is not that great, you have to push the dvd tray in slowly on both sides so it loads properly. i had to do that acouple of times for the dvd to pick up that a disc was in the drive. hope it helps abit. keep the window (this pc) open so you see if the dvd changes on the left side of the window.
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