JonM New User

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  • Hello, Unfortunately, a Chromebook cannot/is not designed to run a Windows OS. If you require a computer that runs Windows, I would return your unit and purchase a Windows-based machine. The Cloudbook line is slim, light, and portable just like your Chromebook if that's the type of product you're going for. They run…
  • A quick search here (http://www.crucial.com/usa/en/compatible-upgrade-for/Acer/aspire-v3-574g) seems to point to DDR3 1600 RAM for your laptop. There are 2 bays/slots. Now, not every board supports 16gb RAM, almost all of them out there now will do 8GB for sure (2 4GB modules). I suggest you purchase from a retailer that…
  • Hello, After some research, I've noticed that kt-152 seems to be the model number of the BT keyboard that connects to an Iconia W700 Windows tablet. Now when you say you put in a new hard drive, are you talking about the SSD that goes in the tablet, or does this keyboard have a storage system built in? (I've seen tablets…
  • Hello, Since DVI is a digital signal, just like HDMI, you could use an adapter to connect the HDMI device to the DVI display. There is one slight problem though. HDMI transmits both video and audio, while DVI only transmits video. You won't have any sound. If your Blu-Ray player has a secondary audio out, such as RCA jacks…
  • Hello, The 8.1 recovery media you created with the Acer eRecovery Management software should be able to boot on its own. Power off your unit completely. Insert your USB drive. When you turn the computer back on and see the "Acer: Explore beyond limits" logo, press F12 repeatedly. Depending on the model this key may be…
  • Hello, I see you mentioned that you purchased your Acer desktop on sale. Is there a chance that this is an Acer Recertified unit? I have seen this problem that you are describing before. This is an issue that has affected the initial setup process of some Windows 10 systems. You would turn the computer on and it would just…
  • Hello, Have you first attempted to restore the tablet using the built in recovery process? 1) Power off your tablet completely 2) Press and hold the "Volume Up" button, and while holding, press and hold the power button 3) The tablet should power up and take you to a "Select Boot Mode" screen 4) Use the Volume Up and…
  • Hello, The good news is that 2.5" SATA SSD's are usually plug and play. All you would have to do is remove your dead 2.5" hard drive and plug the SSD in it's place with the same connectors. If your computer already had Windows 8.1 on it, it's already set up to use UEFI instead of the Legacy BIOS. No adjustments would be…
  • You're welcome! It's not too daunting of a task if you just take your time and work step by step, don't worry. Something else to remember, always ground yourself before you work on the inside of your computer (touch a few solid metal objects) to discharge any static electricity. Even a small shock in the wrong place could…
  • I see that cost is a concern for you, so the first thing I would try is to disable the quiet boot feature as described in the post that JordanB shared. This looks promising. From what you describe though, your current power supply is either not enough to run the card, or it will be maxed out (which could potentially be…
  • Hello, There is a good chance this issue may be power related. The GTX 950 is a higher end graphics card that requires extra external power from the PSU. The original included power supplies from Acer are enough to properly run the system as it comes from the factory, but may not meet the power requirements of the extra…
  • You are most welcome! Yes, with HDMI being the most popular cable to use for TV's and monitors, it's easy to just assume it's the best connection available. Although it is very similar to DisplayPort, it doesn't carry as much bandwidth and therefore cannot support these higher framerates at higher resolutions.
  • Hello, First off, nice gaming rig! Your computer build definitely has the horsepower to get a monitor over 60hz. Refresh rates over 60hz are tricky sometimes to get working, let's see if we can try some basic troubleshooting. First off, you certainly have a monitor capable of 144-180hz. You also have an Nvidia 1060, and…
  • RobbyD, So I'm a little late to the party and I actually just experienced my first 144hz monitor last night, and now I'm very tempted to upgrade my trio! You wonder how you ever lived without it, so I can see exactly why you're trying to get all the way up to 165. Just to clarify a couple things here. As GamingWiidesire…
  • Hello RobbyD, I see that your unit is from Acer Recertified. From the looks of it you're mentioning eBay, is that where you purchased yours? Username Acer? If so, remember, you do have 30 days to return your unit, and 90 days warranty for repairs. The repair wont cover a firmware update, and from what I'm reading, it seems…
  • Hello, I learned the hard way that there are two types of DisplayPort/HDMI adapters. There are passive ones and active ones. To get a proper signal, your adapter must specify that it's an active DisplayPort to HDMI adapter. I'll link you to an example: http://www.monoprice.com/product?p_id=12781 If you in fact do have an…
    in Predator x34 Comment by JonM August 2016
  • I'll agree with sharky that the Intel Management/AMT drivers may also be the culprit. Whether you reset the unit or return the unit, you'll still be in the same boat with having to set the computer up again and re-transfer all of your files. At this point I personally would go the return/exchange route as well since you're…
  • Hi Mich, An SSD upgrade is one of the best upgrades you can make, it really makes a night and day difference. While I haven't personally taken an E5-573G apart yet, I do know that most laptops are pretty similar when it comes to accessing the hard drive area. Keep in mind though, changing the internal hardware of your unit…
  • Hello Glim, Is your V Nitro running Windows 10? I've seen a few cases where strange behaviors such as these would happen on Windows 10 units, especially those that were upgraded from 8.1 either by the end user, or prior to being shipped. (This may not apply to new in box units). I see that you have only had the computer…
  • Have you checked with a magnifying glass for debris or any bent pins? Depending on the age of the machine, the slot may need to be blown out with some canned/compressed air to remove any dust. I doubt that there is some sort of feature present that would prevent you from putting a memory stick into slot 2 if slot 1 is…
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