Bert11cat New User

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  • One more solution to the problem I had, was after getting microsoft account back, I rebooted to get this message,"Restore could not be completed". We weren't able to copy your settings over from OneDrive. Try going to accounts section of PC settings, disconnect from your ms acct from this pc. Then add it again. If that…
  • The solution to delete the ms-account worked. Went back to local account to select option to sign into ms-account and it selected it this time. Am now using my account again. thank you again.
  • Hi and thank you Acer-Cory for your answer. That's exactly what I had thought of but was afraid to try. I've never had this problem before either. But when I used to use windows 7 I had user account problems and had to delete them until only one user was running. I was told this was a problem from the help site. I forgot…
  • Thanks I will. Ctr+alt+del took me to the menu again. Chose to turn off. Then restarted. Told me on administrator page disabled. So restarted again. Took back to page of USB recovery where it had finished. Then it proceeded to let me choose options as the administrator this time. Just to let you know everythings working.…
  • When Ctrl, alt,del is used that menu comes back on and the touchpad lets the pointer move around. I see the power button on the lower corner and easeof access in the left corner.
  • Ok it worked, the Ctrl+apt+del. And a menu came up, Lock,Switch used,Sign out,Change a password,Task Manager. I don't know what will work but it has now brought up that page of "Activate Windows". What shall I choose since it has to do the finish process from the USB system recovery?
  • Hi, and thanks for the good tech prep. Just to say I did use a backup after purchase. Found I could not activate to personalize my laptop. The product key is actually there but displays as not. Wouldn't update or anything. Called the acer support and received a system recovery USB to reinstall everything. This was the best…
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