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How to adjust the display brightness setting on the Acer CXI3 Chromebox
Why am I not able to adjust the brightness setting on my Acer Chromebox? You can adjust the display brightness setting for the CXI3 Chromebox using the brightness control keys on your Chrome keyboard as shown in the image below.* If you are using a standard PC keyboard, you can use the F6 and F7 keys to adjust the…
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ChromeOS Device Enrollment Requirements for Service
Acer is unable to service ChromeOS devices which are enrolled in the Google Admin Console. Note: You don’t need to have the ChromeOS device physically available to Deprovision or Unenroll the device from the Google Admin Console. Please follow the below processes depending upon if you are sending the computer in for Repair…
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Disable Auto-rotation on Chromebooks
How do I keep my Chromebook screen from automatically rotating in tablet mode? Your Chromebook screen will rotate automatically when in tablet mode. You can disable auto-rotation to turn off this feature. * Put your Chromebook in tablet mode. * Tap the clock in the lower right corner, then and Auto-rotate to turn the…
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How to take a screenshot on a Chromebook in tablet mode
How do I take a screenshot of my Chromebook in Tablet mode? Your keyboard will be disabled in tablet mode. You can capture the screen in tablet mode the same way you would on an Android smartphone. Press and hold the Volume down and Power button for 1 second to take a screenshot. The screenshot will be stored in the…
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Active stylus compatibility chart for Acer Chromebooks
What active stylus will work with my Acer Chromebook? Some Acer products support using an Active Stylus to increase touch precision and utilize features like pressure sensitive drawing. Please refer to the table below to see the part numbers of the active stylus supported on your product. Note: The part number of each…
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Google One extended free trial with new Chrome OS devices
How do I redeem my free 100 GB Google Drive or Google One offer? Starting on May 1, 2019, Google will be transitioning their free trial from Google Drive to Google One. If your system is advertised with a 100 GB Google drive offer, we recommend you redeem the Google One offer instead. You can redeem your free Google One…
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Acer Chromebox External Resolution Specifications
What is the maximum resolution I can get on my Acer Chromebox? Acer Chromebox systems allow for 4K UHD output and . You can see the maximum supported resolution for each video output port below. * Maximum resolution via HDMI is 4,096 x 2,304 @ 24Hz. * Maximum resolution with DisplayPort cable connected to USB Type-C port…
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How to Store Acer Chromebooks Over Summer Break
What is the best way to store my Chromebooks when school is not in session? Acer recommends properly storing your Chromebooks if they will not be used for an extended period of time. This will help prolong the life of the batteries in your Chromebooks. Use the best practices below to prepare your Chromebooks for extended…
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Set up Linux on Acer Chromebooks
Can I install Linux tools and programs on my Acer Chromebook? Some Chromebooks allow users to turn on a Beta version of Linux. This allows you to install Linux tools, editors and IDEs on your Chromebook. You can verify if your system supports this feature using the steps below. Click on the time in the lower right corner.…
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Chromebook may randomly restart or lock up
Why is my Chromebook randomly restarting or freezing? Some Chromebook models with Apollo Lake Processors may randomly restart or lock up. Google has released Chrome OS version 70 to resolve this issue. Your Chromebook should auto update to the latest version of the Chrome OS. You can check your operating system version and…
